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Teleperformance
3.9
based on 29.7k Reviews
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Senior Customer Service Executive
Mumbai
Teleperformance Office cab/shuttle Benefits for Senior Customer Service Executive in Mumbai
Updated on 6 Jun, 2022
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Senior Customer Service Executive in Mumbai
BFSI, Investments & Trading Department
posted on 6 Jun 2022
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Senior Customer Service Executive in Mumbai
posted on 30 Dec 2021
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Engineering - Software & QA Department
posted on 21 Dec 2021
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Senior Customer Service Executive in Mumbai
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Teleperformance Senior Customer Service Executive Mumbai Office cab/shuttle Reviews by Employees
Senior Customer Service Executive in MumbaiCustomer Success, Service & Operationsposted on 26 Dec 2024Transportation. Cab services are available only for drop. Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Customer Service Executive Mumbai Office cab/shuttle
Teleperformance Senior Customer Service Executive Mumbai Reviews and Ratings
based on 104 reviews
3.6/5
Rating in categories
3.3
Skill development
3.3
Work-life balance
3.4
Salary
3.1
Job security
3.3
Company culture
3.1
Promotions
3.1
Work satisfaction
Reviews
Nothing
Explore 104 Reviews and Ratings
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