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Teleperformance
3.9
based on 29.7k Reviews
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Teleperformance Office cab/shuttle Benefits for Customer Care Associate
Updated on 14 Jul, 2024
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What employees say about Office cab/shuttle
Customer Care Associate in Jaipur
Customer Success, Service & Operations Department
posted on 14 Jul 2024
Offering type:
Subsidised
Customer Care Associate
posted on 5 Oct 2019
Offering type:
Free
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Care Associate Reviews and Ratings
based on 47 reviews
3.6/5
Rating in categories
3.5
Skill development
3.2
Work-life balance
3.3
Salary
3.2
Job security
3.2
Company culture
3.1
Promotions
3.2
Work satisfaction
Reviews
Office politics
Explore 47 Reviews and Ratings
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