Customer Care Associate in IndoreCustomer Success, Service & Operationsposted on 9 Sep 2020Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year. Read More

Teleperformance Salaries

Customer Care Executive Salary

(6.4k salaries)

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₹0.7 L/yr - ₹7.4 L/yr

Customer Service Executive Salary

(6.2k salaries)

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₹1 L/yr - ₹6.5 L/yr

Customer Service Associate Salary

(6.1k salaries)

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₹0.9 L/yr - ₹4.2 L/yr

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Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

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