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Engaged Employer
Teleperformance
3.9
based on 29.9k Reviews
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Team Lead Operations
Hyderabad / Secunderabad
Teleperformance Team Lead Operations Hyderabad / Secunderabad Benefits
Updated on 18 Jun, 2022
Employee reported benefits
5 benefits available at Teleperformance
Office Perks
Health & Insurance
Professional Support
Time Off
Financial Benefits
Office Perks
3 total responses
Office cab/shuttle
1 total response
Free meal
1 total response
Cafeteria
1 total response
Health & Insurance
1 total responses
Health insurance
1 total response
Professional Support & Learning
1 total responses
Job/Soft skill training
1 total response
Time Off
no data available
Financial Benefits
no data available
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Team Lead Operations Hyderabad / Secunderabad Benefits
Teleperformance Team Lead Operations Hyderabad / Secunderabad Reviews and Ratings
based on 16 reviews
4.0/5
Rating in categories
3.2
Skill development
4.1
Work-life balance
3.2
Salary
3.7
Job security
4.0
Company culture
3.3
Promotions
3.9
Work satisfaction
Reviews
Good
Explore 16 Reviews and Ratings
Top Teleperformance Team Lead Operations Interview Questions
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