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Teleperformance
3.9
based on 29.8k Reviews
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Quality Analyst
Kolkata
Teleperformance Quality Analyst Kolkata Benefits
Updated on 28 Apr, 2022
Employee reported benefits
4 benefits available at Teleperformance
Office Perks
Health & Insurance
Professional Support
Time Off
Financial Benefits
Health & Insurance
1 total responses
Health insurance
1 total response
Professional Support & Learning
1 total responses
Job/Soft skill training
1 total response
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Quality Analyst Kolkata Benefit Reviews by Employees
Quality Analyst in Kolkataposted on 14 Aug 2019Skill development training should be required for new aligned supervisor Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Quality Analyst Kolkata Reviews and Ratings
based on 39 reviews
3.5/5
Rating in categories
3.7
Skill development
3.5
Work-life balance
3.4
Salary
3.4
Job security
3.5
Company culture
3.5
Promotions
3.2
Work satisfaction
Reviews
There is growth in a very short time.
Explore 39 Reviews and Ratings
Top Teleperformance Quality Analyst Interview Questions
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