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Teleperformance
3.9
based on 29.8k Reviews
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Customer Support Executive
Kolkata
Teleperformance Customer Support Executive Kolkata Benefits
Updated on 23 Sep, 2019
Employee reported benefits
3 benefits available at Teleperformance
Office Perks
Health & Insurance
Professional Support
Time Off
Financial Benefits
Office Perks
1 total responses
Cafeteria
1 total response
Health & Insurance
1 total responses
Health insurance
1 total response
Professional Support & Learning
1 total responses
Job/Soft skill training
1 total response
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Customer Support Executive Kolkata Benefit Reviews by Employees
Customer Support Executive in KolkataCustomer Success, Service & Operationsposted on 13 Aug 2023The Ambience is Only the Positive Thing over here. The Cafeteria is Lavish & the workplace is Sophisticated. Read More
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a deputy manager
14h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Customer Support Executive Kolkata Reviews and Ratings
based on 43 reviews
2.8/5
Rating in categories
2.9
Skill development
2.7
Work-life balance
3.1
Salary
2.3
Job security
2.7
Company culture
2.4
Promotions
2.7
Work satisfaction
Explore 43 Reviews and Ratings
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