ZS Service Desk Associate salaries in India

Likes

Salary and bonus is good as compared to core pharma companies

Dislikes

Work life balance and bias among teams isn't good at all. Normal days are 10 am to 10 pm which very often stretchs beyond this as well. The transparency between hierarchies is very questionable. Even after working day and night your manager might question your credibility.

Likes

Salary benefits

Dislikes

Toxic work culture even within the associates, associate consultant, managers. Don't even join as Associate consultant / Consultant with excellent previous track record you will regret later part of your career. No recognition / No respect only home grown associates will be always treated like a gems as If they are awarded from Harvard / Oxford. Not much stuff as business ethics getting worst rated projects by fooling clients. Please avoid joining if you have very good growth trajectory in your previous company choose wise company than ZS even slightly lesser salary comparison.

Likes

1. The compensation and benefits they provide is good. 2. Office is really nicely constructed, you will fell like going to office everyday just because how comfortable the seating and facilities are. 3. Good projects

Dislikes

1. No job security 2. Too much layoff (1000+ this year) when the managers fail to get projects to the team. And the manager is rarely laid off. Its the team who suffers (they have been doing this since years but they have been doing this under the name of counselling off. Where they give some random reasons and put people to PIP and even after people performing well through PIP they give some vague reasons and do layoff). 3. Special recommendation for lateral hires: if you are a lateral higher please find ways to please the managers and the seniors because just hard work won't help you as they will always take sides for the home grown employees. 4. There is a lot of politics and favouritism among various teams. 5. With a lot of companies HRs are the right people to discuss these issues but not with ZS. The HRs are also involved in all these politics and will never be helpful

Likes

...o be people (but culture is degrading now) flexibility can be helpful sometimes Pay is good but average if you look outside.

Dislikes

Terrible worklife balance derailing your mental and physical health. Lack of appreciation and unrealistic expectations. No opportunities for on-site, domestic travel. Declining perks and employee wellbeing.

Likes

Decent compensation Youth vibe

Dislikes

Everything Wlb is the worst Idk how can they go from a very good culture to the worst culture ever No job security anymore, new leadership dont know shit about how to operate