HCLTech Service Desk Associate Salaries by 50+ Employees (Updated 2025)

0 - 4 years exp.

₹2 Lakhs - ₹4 Lakhs

Salary of majority employees

37% less than the average Service Desk Associate Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

IT & Information Security Service Desk Associate Salary 0 - 4 years exp. (17 salaries)	₹2 L/yr - ₹4 L/yr
Customer Success, Service & Operations Service Desk Associate Salary 0 - 4 years exp. (16 salaries)	₹2 L/yr - ₹4 L/yr
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Engineering - Software & QA Service Desk Associate Salary 0 - 2 years exp. (8 salaries)	₹2.2 L/yr - ₹3 L/yr
Engineering - Hardware & Networks Service Desk Associate Salary 0 - 4 years exp. (3 salaries)	₹2.2 L/yr - ₹2.6 L/yr
Data Science & Analytics Service Desk Associate Salary 0 - 2 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3 L/yr

Last Updated: 12 Mar 2025

Companies similar to HCLTech for Service Desk Associate

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Associate Salary 0 - 5 years exp. (53 salaries)	₹1 L/yr - ₹5.5 L/yr 31% more
Tech Mahindra Service Desk Associate Salary 0 - 6 years exp. (49 salaries)	₹2.8 L/yr - ₹5.5 L/yr 60% more
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Accenture Service Desk Associate Salary 0 - 3 years exp. (43 salaries)	₹2 L/yr - ₹6.3 L/yr 48% more
TCS Service Desk Associate Salary 0 - 6 years exp. (40 salaries)	₹1.6 L/yr - ₹6.6 L/yr 35% more
Cognizant Service Desk Associate Salary 0 - 3 years exp. (30 salaries)	₹2.5 L/yr - ₹5.5 L/yr 55% more
NTT Data Service Desk Associate Salary 0 - 5 years exp. (15 salaries)	₹3.6 L/yr - ₹6.5 L/yr 87% more
Capgemini Service Desk Associate Salary 0 - 2 years exp. (13 salaries)	₹2.5 L/yr - ₹3.2 L/yr 8% more
Mphasis Service Desk Associate Salary 0 - 3 years exp. (9 salaries)	₹3.5 L/yr - ₹6 L/yr 51% more
HCL Group Service Desk Associate Salary 0 - 3 years exp. (8 salaries)	₹2.2 L/yr - ₹3 L/yr 5% less
DXC Technology Service Desk Associate Salary 0 - 12 years exp. (6 salaries)	₹2.4 L/yr - ₹5.1 L/yr 58% more
Infosys Service Desk Associate Salary 4 - 8 years exp. (6 salaries)	₹4 L/yr - ₹5.6 L/yr 81% more
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Coforge Service Desk Associate Salary 0 - 5 years exp. (6 salaries)	₹2.9 L/yr - ₹6.5 L/yr 80% more
IBM Service Desk Associate Salary 0 - 3 years exp. (4 salaries)	₹3.2 L/yr - ₹3.3 L/yr 26% more
Zensar Technologies Service Desk Associate Salary 2 - 8 years exp. (4 salaries)	₹4.2 L/yr - ₹5.6 L/yr 91% more
Kyndryl Service Desk Associate Salary 1 - 2 years exp. (4 salaries)	₹3.5 L/yr - ₹4.5 L/yr 54% more
Genpact Service Desk Associate Salary 1 - 3 years exp. (3 salaries)	₹4.3 L/yr - ₹6.3 L/yr 80% more
LTIMindtree Service Desk Associate Salary 1 - 3 years exp. (3 salaries)	₹3.5 L/yr - ₹5.8 L/yr 79% more

Service Desk Associate salary at HCLTech ranges between ₹2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 51 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Service Desk Associate salaries

Last Updated: 12 Mar 2025

Experience	Avg Annual Salary
Fresher (15 salaries)	₹2 L/yr - ₹3 L/yr
1 year (20 salaries)	₹2 L/yr - ₹4 L/yr
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2 years (8 salaries)	₹2 L/yr - ₹4 L/yr
3 years (5 salaries)	₹2 L/yr - ₹4 L/yr
4 years (3 salaries)	₹2.4 L/yr - ₹3.5 L/yr

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Top skills at HCLTech for Service Desk Associate

Service Desk Helpdesk International Voice Process Inbound

Salary related reviews for HCLTech

4.3

Rated by 4 employees for salary & benefits

Senior Software Engineer in Noida

Full Time

Engineering - Software & QA Department

3.0

• posted on 20 Jan 2025

2.0

for Salary and Benefits

Likes

Work life balance you will get but on the other hand salary, employee benefits, appraisals are not even ok ok. Whatever you are getting at the time of hiring just keep it that amount . Don't expect

Job security - Excellent

+1 more

Dislikes

Appraisals , salary, employee benefits and perks. Learning is not enough to survive in industry

Salary - Poor

+3 more

Senior Analyst in Noida

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 15 Jan 2025

1.0

for Salary and Benefits

Likes

Food available everytime in cafeteria. Outside view is good .

Skill development - Good

+2 more

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Salary - Bad

+1 more

Senior Analyst in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 15 Jan 2025

3.0

for Salary and Benefits

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Promotions - Bad

+1 more

Analyst in Noida

Full Time

IT & Information Security Department

4.0

• posted on 31 Dec 2024

3.0

for Salary and Benefits

Likes

Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.

Job security - Good

Dislikes

Nothing good here, everything is bad apart from job security. No growth No hike , No work balance No support from senior's

Promotions - Poor

Technical Lead in Noida

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Dec 2024

1.0

for Salary and Benefits

Likes

For learning and experience this is good company.

Skill development - Good

Dislikes

Negligible appraisal. No promotions . There is no standard of giving salary. Junior employee in same team with lower band could have higher salary than senior with upper band. They do not give any goodies on Diwali/new year. They do not give any money on referrals. Just the extra miles points.

Salary - Bad

+2 more

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What people are saying about HCLTech

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goodtoknow293

1w (edited)

currently not working

Hcl Tech EPB ( engagement or employee performance bonus) deduction issue.

Hi friends, I am sharing an important information with you. I have recently joined HCL tech. Last December, 2024 my first quarterly appraisal was done. I got near about 7+ out of 10. As of now everything was okay. But this month i.e March,2025 I got only 30% of my EPB component. I then connected with my HR and Manager and RM also but no response. Everyone said, I will check it etc etc....then I talked to one of my colleagues and got to know that if the rating is below 8.5 then 20 to 30% of the EPB component will be credited. Wow 😂...really shocked. Every one in HCL has this issue or concern. So guys if you are a new joiner, be cautious about your quarter or annual rating. Do not accept less than 8.5 or else it will be hugely impacted to your salary slip. Also 7.15 out of 10 is around 70%+...but how they were calculated 30%.. don't know...really bad policy implementation...I am now deciding to leave it now...

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HCLTech Service Desk Associate Salary FAQs

What is the salary of Service Desk Associate at HCLTech ?

The average salary of a Service Desk Associate at HCLTech in India typically ranges from ₹2.0 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Service Desk Associate at HCLTech earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Service Desk Associate Salaries at HCLTech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 50+ HCLTech employees in India.

What is the estimated take home salary of a Service Desk Associate at HCLTech in India?

The estimated take-home salary of a Service Desk Associate at HCLTech in India typically ranges from ₹17,973 to ₹19,667 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 50+ salaries received from various employees of HCLTech. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Associate at HCLTech ?

To be a Service Desk Associate at HCLTech in india, the key skills required include:

- Service Desk
- Helpdesk
- International Voice Process
- Inbound

These skills are highly valued at HCLTech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than HCLTech for Service Desk Associate in India?

Zensar Technologies	₹4.2 Lakhs to ₹5.6 Lakhs per year
NTT Data	₹3.6 Lakhs to ₹6.5 Lakhs per year
Infosys	₹4.0 Lakhs to ₹5.6 Lakhs per year
Coforge	₹2.9 Lakhs to ₹6.5 Lakhs per year
Genpact	₹4.3 Lakhs to ₹6.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HCLTech, depending on the role and experience level.

What is the salary of a Service Desk Associate in companies similar to HCLTech in India?

The salary of a Service Desk Associate at companies similar to HCLTech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

LTIMindtree	₹3.5 Lakhs to ₹5.8 Lakhs per year
Tech Mahindra	₹2.8 Lakhs to ₹5.5 Lakhs per year
DXC Technology	₹2.4 Lakhs to ₹5.1 Lakhs per year
Cognizant	₹2.5 Lakhs to ₹5.5 Lakhs per year
Kyndryl	₹3.5 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Associate at HCLTech in India?

The salary growth for a Service Desk Associate at HCLTech depends on factors such as experience, performance, and promotions. On average, a Service Desk Associate can expect the following growth trajectory at HCLTech:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.0 Lakhs to ₹4.0 Lakhs per year
2 years	₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years	₹2.0 Lakhs to ₹4.0 Lakhs per year

and so on.

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HCLTech Service Desk Associate Salaries

HCLTech Service Desk Associate salary in India ranges between ₹2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 51 HCLTech latest salaries received from various employees of HCLTech.