Genpact Service Desk Associate Salaries by 3 Employees (Updated 2025)

1 - 2 years exp.

₹4.3 Lakhs - ₹6.3 Lakhs

Low Confidence

Salary of majority employees

16% more than the average Service Desk Associate Salary in IT Services & Consulting Companies for 1 - 2 years of experience

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Salaries in different departments

IT & Information Security Service Desk Associate Salary 2 years exp. (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.3 L/yr
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Customer Success, Service & Operations Service Desk Associate Salary 1 year exp. (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.7 L/yr

Last Updated: 6 Jul 2024

Companies similar to Genpact for Service Desk Associate

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Associate Salary 0 - 6 years exp. (39 salaries)	₹1.9 L/yr - ₹6.6 L/yr 21% less
Wipro Service Desk Associate Salary 0 - 4 years exp. (49 salaries)	₹1 L/yr - ₹5 L/yr 30% less
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Infosys Service Desk Associate Salary 4 - 8 years exp. (6 salaries)	₹4 L/yr - ₹5.6 L/yr At par
HCLTech Service Desk Associate Salary 0 - 4 years exp. (51 salaries)	₹2 L/yr - ₹4 L/yr 45% less
Tech Mahindra Service Desk Associate Salary 0 - 6 years exp. (46 salaries)	₹2 L/yr - ₹5.5 L/yr 11% less
Cognizant Service Desk Associate Salary 0 - 3 years exp. (30 salaries)	₹2.5 L/yr - ₹5.5 L/yr 14% less
Accenture Service Desk Associate Salary 0 - 3 years exp. (43 salaries)	₹2 L/yr - ₹6.3 L/yr 18% less
IBM Service Desk Associate Salary 0 - 2 years exp. (4 salaries)	₹3.2 L/yr - ₹3.3 L/yr 30% less
Capgemini Service Desk Associate Salary 0 - 2 years exp. (20 salaries)	₹2.2 L/yr - ₹5.3 L/yr 36% less
NTT Data Information Processing Services Service Desk Associate Salary 1 - 3 years exp. (4 salaries)	₹3.9 L/yr - ₹4.9 L/yr 7% more
HCL Group Service Desk Associate Salary 0 - 2 years exp. (8 salaries)	₹2.2 L/yr - ₹3 L/yr 47% less
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DXC Technology Service Desk Associate Salary 0 - 12 years exp. (6 salaries)	₹2.4 L/yr - ₹5.1 L/yr 12% less
CGI Group Service Desk Associate Salary 1 - 2 years exp. (5 salaries)	₹3.2 L/yr - ₹3.8 L/yr 19% less
NTT Data Service Desk Associate Salary 0 - 5 years exp. (14 salaries)	₹3.6 L/yr - ₹6.5 L/yr 1% less
Sutherland Global Services Service Desk Associate Salary 3 - 8 years exp. (3 salaries)	₹3.1 L/yr - ₹4.2 L/yr 17% less
Kyndryl Service Desk Associate Salary 1 year exp. (3 salaries)	₹3.5 L/yr - ₹4.5 L/yr 13% less

Service Desk Associate salary at Genpact ranges between ₹4.3 Lakhs to ₹6.3 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Experience wise Genpact Service Desk Associate salaries

Last Updated: 6 Jul 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹4.3 L/yr - ₹4.3 L/yr
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2 years (AmbitionBox Estimate)	₹2 L/yr - ₹6.3 L/yr

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Top skills at Genpact for Service Desk Associate

Service Desk IT Service Desk Troubleshooting Communication Skills IT Helpdesk Desktop Support

Salary related reviews for Genpact

Analyst in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 May 2024

1.0

for Salary and Benefits

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 13 Oct 2023

2.0

for Salary and Benefits

Likes

The only thing good about Genpact is Job Security.

Job security - Good

Dislikes

...ost cutting to the extent where there are no tissues provided in washroom. You will be forced to work on weekends without any additional pay. They won’t allow to carry phones to floor due to this you won’t be able to attend interview calls. 9 out of 10 people give this reason for still staying with Genpact. On the scale of 1 to 10 I would rate this company 2. Don’t join this company at any cost.

Salary - Poor

+5 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 07 Feb 2024

2.0

for Salary and Benefits

Likes

In Genpact typically fosters a collaborative work environment where team members support each other, share knowledge, and work together to achieve common goals.

Skill development - Good

+1 more

Dislikes

Employees may feel that salary hike & promotion opportunities at Genpact are not transparent or fair.

Salary - Poor

+1 more

Senior Associate in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Oct 2023

1.0

for Salary and Benefits

Likes

Anything

Dislikes

...r worked in such a dishonest company. Starting with HR, they delay meal tickets. The bonus that managers say we earn, are always paid at least 2 months late. I had a misfortune of horrible, prejudiced manager. He already told us to our face that he doesn't hire homosexual, because they are fragile. He always causes phychological terror with te team, if people don't do what he wants.

Salary - Bad

+6 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Nov 2023

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Promotion system is pathetic, lot of politics, no growth, no good salary, no transport, no night shift allowance, no family medical coverage, does not matter for them if you work for 1 year or 10 years for them.

Salary - Bad

+5 more

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a principal consultant

Salary growth is stagnant because of longer stay.

Friends,I am currently working as an oracle consultant, earning 23LPA . Total IT Experience 18 years. Looking to switch because I feel stagnant in salary and career growth. Updating Naukri profile does not help much. What are the other ways to approach recruiters? . Targetting to change my career path in 2025. Kindly advise .

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Genpact Service Desk Associate Salary FAQs

What is the notice period for Service Desk Associate at Genpact?

According to AmbitionBox, 60% of the Genpact Service Desk Associates reported a notice period of 15 days or less, 20% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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Genpact Service Desk Associate Salaries

Genpact Service Desk Associate salary in India ranges between ₹4.3 Lakhs to ₹6.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.