Zomato Senior Customer Care Professional salaries in India

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. Huge cafeteria is chilling the work load. Company policies are good. They give good salary.

Dislikes

Lots of politics and salary is good but not hike. Managers are not accept our ideas.

Likes

Noting to like about it

Dislikes

I was hired through third party pay roll company name was Startek so less salary not getting salary hike promotion and work balance as well TL managers all were in same page that how to harass a agent Atlas Off you are forced to think that you leave everything and go to the Himalayas, otherwise you will go into depression. You have to take medicines for mental pressure

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.