Zepto Mumbai Suburban Customer Success, Service & Operations Salaries by 4 Employees (Updated 2025)

Designation	Avg Annual Salary	Open Jobs
Senior IT Executive 7 years exp. · Mumbai Suburban (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
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Customer Associate 8 years exp. · Mumbai Suburban (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
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Starting your career? Discover Zepto fresher salaries in India
HR Operations Assistant 4 years exp. · Mumbai Suburban (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
Starting your career? Discover Zepto fresher salaries in India
MIS Executive and Business Analyst 4 years exp. · Mumbai Suburban (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
Starting your career? Discover Zepto fresher salaries in India

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a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Salary related reviews for Zepto

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Executive Packaging in Noida

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Jul 2024

1.0

for Salary and Benefits

Likes

don't like 😒

Dislikes

...umar and I am working as a packer in zepto company for two years and two months. There has been no increase in salary and for the last ten months the salary is getting reduced.

Deputy Cluster Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Jul 2024

3.0

for Salary and Benefits

Likes

Compensation is best in market Upcoming quick-commerce giant with process builders

Dislikes

If you are prioritising work-life balance, please don't come here. Pain points in processes are very contradictory. To solve one issue, other might got messed up

Store Incharge in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Jun 2024

4.0

for Salary and Benefits

Likes

Salary and benifit

Dislikes

There is complete politics going on in Zepto organization, first they will promote you in the name of excellence, then they will put you on the pipe of skill, no approach, no one will come for training, no one from upper level management will do it on the basis of manager feedback. promote yourself

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Zepto interview questions by designations

Shift Incharge (11)Senior Software Engineer (9)Software Development Engineer 3 (9)Store Manager (6)

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Zepto Salary FAQs

What is the notice period at Zepto in Customer Success, Service & Operations Department in Mumbai Suburban?

According to AmbitionBox, 100% of the Zepto employees in Customer Success, Service & Operations Department in Mumbai Suburban reported a notice period of 1 Month.This is based on 10 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Zepto , Mumbai Suburban is INR . Salary estimates are based on 4 Zepto latest salaries received from various employees of Zepto.