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3.5

based on 1k Reviews

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Customer Success, Service & Operations

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Zepto Customer Success, Service & Operations Department Salaries in India

based on 454 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Shift Incharge

5 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Planning and Replenishment Executive

2 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Program and Project Manager

8 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Recruiter Executive Human Resource Recruiter

Fresher (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Category Management Executive

Fresher (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Senior Central Operations Manager

6 years exp. (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Senior Onboarding Executive

3 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Sales Executive and Team Leader

6 years exp. (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.3 L/yr

Sme Process Specialist

2 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Store Shift Manager

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Supervisor 1

1 year exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Team Lead 1

2 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Team Lead and Developer

5 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.3 L/yr

Wfm Associate

14 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Customer Delight Officer

5 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Senior Field Executive

5 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

HUB Incharge

5 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Social Media Executive

1 year exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.6 L/yr

Assistant Store Incharge

4 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Outbound Executive

11 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Last Updated: 8 Feb, 2025

What people are saying about Zepto

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fathersahaab
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3d
works at
AmbitionBox
Zepto Delivering Cars? Why It Might Be Going Too Far
Zepto has certainly made a huge impact in the quick commerce space, especially in big cities, where their quick deliveries are a real game-changer. But the recent buzz about Zepto possibly delivering cars, in collab with Skoda, feels a bit over the top. Buying a car is such a special experience. The entire process, from visiting the dealership to driving away in your brand-new car, just can’t be replicated by a home delivery service. It’s a big moment, and the excitement of taking delivery at the showroom adds to the thrill. Turning that into a simple doorstep delivery doesn’t seem right. Also, I can’t imagine relying on the same platform that delivers eggs in 10 minutes to handle a 1.5 lakh-rupee iPhone, let alone a car. Honestly, I feel like this Skoda-Zepto collab is more of a marketing stunt to generate buzz for the Kylaq. It doesn’t feel like there’s enough demand for this kind of service, and I think most people, like myself, would prefer the traditional showroom experience.
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Salary related reviews for Zepto

3.6

Rated by 247 employees for salary & benefits

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Dec 2024
3.0
 for  Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

read more
  • Skill development - Poor
    • +5 more

Executive Packaging in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jul 2024
1.0
 for  Salary and Benefits

Likes

don't like 😒

  • Work-life balance - Excellent

Dislikes

...umar and I am working as a packer in zepto company for two years and two months. There has been no increase in salary and for the last ten months the salary is getting reduced.

read more
  • Salary - Bad
    • +5 more

Deputy Cluster Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Jul 2024
3.0
 for  Salary and Benefits

Likes

Compensation is best in market Upcoming quick-commerce giant with process builders

read more
  • Job security - Good
    • +1 more

Dislikes

If you are prioritising work-life balance, please don't come here. Pain points in processes are very contradictory. To solve one issue, other might got messed up

read more
  • Skill development - Poor
    • +3 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Aug 2024
2.0
 for  Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

read more
  • Skill development - Good
    • +2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

read more
  • Salary - Poor

Store Incharge in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jun 2024
4.0
 for  Salary and Benefits

Likes

Salary and benifit

  • Salary - Good

Dislikes

There is complete politics going on in Zepto organization, first they will promote you in the name of excellence, then they will put you on the pipe of skill, no approach, no one will come for training, no one from upper level management will do it on the basis of manager feedback. promote yourself

read more
  • Skill development - Poor
    • +5 more
see more salary related reviews

Zepto interview questions by designations

Shift Incharge (12)Senior Software Engineer (9)Software Development Engineer 3 (9)Store Manager (6)
View all 172 interview experiences
More about working at Zepto

Zepto Salary FAQs

How much does Zepto pay per year?
The average Zepto salary ranges from approximately ₹1 Lakh to ₹3 Lakhs per year for a Salesman and ₹70 Lakhs to ₹93 Lakhs per year for a Engineering Manager. Salary estimates are based on 454 Zepto salaries received from various employees of Zepto. Zepto employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Zepto?
The highest-paying job at Zepto is a Engineering Manager with a salary of ₹70 Lakhs to ₹93 Lakhs per year. The top 10% of employees earn more than ₹30 lakhs per year. The top 1% earn more than a whopping ₹70 lakhs per year.
What is the minimum salary in Zepto?
Minimum salary at Zepto depends on the role you are applying for. For Delivery Boy the minimum salary is ₹1 Lakh to ₹6.2 Lakhs per year, and for Shift Incharge the minimum salary is ₹2.1 Lakhs to ₹5 Lakhs per year and so on.
What is the salary package for freshers in Zepto?
The average salary at Zepto for freshers varies from ₹1.2 Lakh to ₹3 Lakhs per year for Packager and ₹20 Lakhs to ₹36 Lakhs per year for Software Engineer.
What is the notice period at Zepto in Customer Success, Service & Operations Department?
According to AmbitionBox, 53% of the Zepto employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 41% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 708 responses on AmbitionBox in last 2 years.

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Zepto Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Zepto is INRunlock blur . Salary estimates are based on 454 Zepto latest salaries received from various employees of Zepto.

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