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Zepto

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3.5

based on 953 Reviews

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Customer Success, Service & Operations

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Zepto Customer Success, Service & Operations Department Salaries in India

based on 438 latest salaries
Designation Avg Annual Salary Open Jobs

Shift Incharge

0 - 6 years exp. (64 salaries)
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₹2 L/yr - ₹4.5 L/yr

Store Manager

3 - 10 years exp. (21 salaries)
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₹4.3 L/yr - ₹8.2 L/yr

1 job opening

Team Lead

1 - 8 years exp. (17 salaries)
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₹2.9 L/yr - ₹6.7 L/yr

Customer Service Associate

0 - 6 years exp. (17 salaries)
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₹2.9 L/yr - ₹4.3 L/yr

Starting your career? Discover Zepto fresher salaries in India

Cluster Manager

3 - 12 years exp. (14 salaries)
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₹6.8 L/yr - ₹11.3 L/yr

2 job openings

Operations Manager

3 - 10 years exp. (14 salaries)
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₹6 L/yr - ₹10 L/yr

1 job opening

MIS Executive

1 - 6 years exp. (13 salaries)
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₹3 L/yr - ₹4.1 L/yr

Customer Service Executive

1 - 5 years exp. (9 salaries)
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₹3 L/yr - ₹4 L/yr

Store Incharge

1 - 7 years exp. (8 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Customer Support Executive

1 - 4 years exp. (8 salaries)
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₹2.9 L/yr - ₹5.1 L/yr

Data Entry Operator

0 - 5 years exp. (7 salaries)
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₹2.3 L/yr - ₹2.7 L/yr

Store Shift Incharge

2 - 5 years exp. (6 salaries)
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₹3.2 L/yr - ₹3.6 L/yr

HUB Manager

3 - 11 years exp. (5 salaries)
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₹4.8 L/yr - ₹8 L/yr

2 job openings

Operations Executive

1 - 6 years exp. (5 salaries)
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₹2.4 L/yr - ₹5 L/yr

Control Tower Executive

1 - 5 years exp. (5 salaries)
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₹3 L/yr - ₹5.3 L/yr

Program Manager

3 - 8 years exp. (4 salaries)
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₹9.5 L/yr - ₹13.7 L/yr

Deputy Cluster Manager

2 - 9 years exp. (4 salaries)
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₹7.2 L/yr - ₹11 L/yr

Inventory Executive

1 - 3 years exp. (4 salaries)
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₹2.8 L/yr - ₹4.1 L/yr

Central Operations Manager

4 - 7 years exp. (4 salaries)
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₹9.5 L/yr - ₹15 L/yr

Last Mile Operations Team Lead

2 - 5 years exp. (4 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Last Updated: 20 Jan, 2025

What people are saying about Zepto

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a retention marketing manager
3d
Looking for opportunities at CRM Manager (Retention Marketing)
I have 5 years of exp. In CRM & loyalty profile. Current CTC 15 LPA.. how much can I expect if I change the company now? As per market value in the same field.
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Salary related reviews for Zepto

3.6

Rated by 229 employees for salary & benefits

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Dec 2024
3.0
 for  Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

read more
  • Skill development - Poor
    +5 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Aug 2024
2.0
 for  Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

read more
  • Skill development - Good
    +2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

read more
  • Salary - Poor

Executive Packaging in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jul 2024
1.0
 for  Salary and Benefits

Likes

don't like 😒

  • Work-life balance - Excellent

Dislikes

...umar and I am working as a packer in zepto company for two years and two months. There has been no increase in salary and for the last ten months the salary is getting reduced.

read more
  • Salary - Bad
    +5 more

Deputy Cluster Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Jul 2024
3.0
 for  Salary and Benefits

Likes

Compensation is best in market Upcoming quick-commerce giant with process builders

read more
  • Job security - Good
    +1 more

Dislikes

If you are prioritising work-life balance, please don't come here. Pain points in processes are very contradictory. To solve one issue, other might got messed up

read more
  • Skill development - Poor
    +3 more

Store Incharge in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jun 2024
4.0
 for  Salary and Benefits

Likes

Salary and benifit

  • Salary - Good

Dislikes

There is complete politics going on in Zepto organization, first they will promote you in the name of excellence, then they will put you on the pipe of skill, no approach, no one will come for training, no one from upper level management will do it on the basis of manager feedback. promote yourself

read more
  • Skill development - Poor
    +5 more
see more salary related reviews

Zepto interview questions by designations

Shift Incharge (11)Senior Software Engineer (9)Software Development Engineer 3 (9)Store Manager (6)
View all 168 interview experiences
More about working at Zepto

Zepto Salary FAQs

How much does Zepto pay per year?
The average Zepto salary ranges from approximately ₹1 Lakh to ₹3 Lakhs per year for a Salesman and ₹70 Lakhs to ₹93 Lakhs per year for a Engineering Manager. Salary estimates are based on 438 Zepto salaries received from various employees of Zepto. Zepto employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Zepto?
The highest-paying job at Zepto is a Engineering Manager with a salary of ₹70 Lakhs to ₹93 Lakhs per year. The top 10% of employees earn more than ₹30 lakhs per year. The top 1% earn more than a whopping ₹70 lakhs per year.
What is the minimum salary in Zepto?
Minimum salary at Zepto depends on the role you are applying for. For Delivery Boy the minimum salary is ₹0.4 Lakh to ₹5.8 Lakhs per year, and for Shift Incharge the minimum salary is ₹2 Lakhs to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in Zepto?
The average salary at Zepto for freshers varies from ₹1.1 Lakh to ₹2.5 Lakhs per year for Packager and ₹20 Lakhs to ₹36 Lakhs per year for Software Engineer.
What is the notice period at Zepto in Customer Success, Service & Operations Department?
According to AmbitionBox, 53% of the Zepto employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 41% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 677 responses on AmbitionBox in last 2 years.

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Zepto Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Zepto is INRunlock blur . Salary estimates are based on 438 Zepto latest salaries received from various employees of Zepto.

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