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Xplore-Tech Services

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3.1

based on 205 Reviews

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Xplore-Tech Services Customer Care Executive salaries in Kolkata

Annual salary range
0 - 4 years exp.
₹1.2 Lakh - ₹3.2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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31% less than the average Customer Care Executive Salary in BPO Companies for 0 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
0 - 4 years exp. (16 salaries)
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₹1.2 L/yr - ₹3.2 L/yr

Sales & Business Development
Customer Care Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.1 L/yr

Last Updated: 22 Jul 2024

Companies similar to Xplore-Tech Services for Customer Care Executive in Kolkata

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Xplore-Tech Services Customer Care Executive Salary

0 - 4 years exp. (19 salaries)
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₹1.2 L/yr - ₹3.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Vishnu Solutions Customer Care Executive Salary

1 - 6 years exp. (45 salaries)
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₹0.7 L/yr - ₹2 L/yr

arrow icon 37% less
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BPO+ Customer Care Executive Salary

1 - 5 years exp. (11 salaries)
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₹1.6 L/yr - ₹4.1 L/yr

arrow icon 25% more
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Teleperformance Customer Care Executive Salary

0 - 6 years exp. (595 salaries)
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₹1 L/yr - ₹6.6 L/yr

arrow icon 39% more
 26 job openings
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Tech Mahindra Customer Care Executive Salary

0 - 6 years exp. (359 salaries)
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₹1 L/yr - ₹5 L/yr

arrow icon 27% more
 1 job opening
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Startek Customer Care Executive Salary

0 - 6 years exp. (384 salaries)
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₹0.5 L/yr - ₹4.5 L/yr

arrow icon 15% more
 5 job openings
Customer Care Executive salary at Xplore-Tech Services ranges between ₹1.2 Lakh to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 19 latest salaries received from various employees of Xplore-Tech Services.

Latest annual salaries shared by Xplore-Tech Services Customer Care Executive in Kolkata

1y ago
₹1.8 Lakh
4 years exp.
1y ago
₹3.2 Lakhs
2 years exp.
1y ago
₹2 Lakhs
3 years exp.
1y ago
₹1.6 Lakh
1 year exp.
1y ago
₹1.5 Lakh
4 years exp.

Experience wise Xplore-Tech Services Customer Care Executive salaries in Kolkata

Last Updated: 22 Jul 2024

Experience Avg Annual Salary
Fresher  (4 salaries)

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₹1.2 L/yr - ₹2.9 L/yr
1 year  (5 salaries)

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₹1.3 L/yr - ₹1.9 L/yr
2 years  (4 salaries)

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₹1.5 L/yr - ₹3.2 L/yr
3 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹2.2 L/yr
4 years  (4 salaries)

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₹1.5 L/yr - ₹3 L/yr

Similar Designation salaries in Xplore-Tech Services

Customer Service Executive Salary
(27 salaries)
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₹1.2 L/yr - ₹2.45 L/yr
Customer Service Associate Salary
(24 salaries)
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₹1.09 L/yr - ₹3 L/yr
Customer Support Executive Salary
(8 salaries)
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₹1 L/yr - ₹2.2 L/yr
Customer Service Representative Salary
(6 salaries)
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₹2.8 L/yr - ₹3.8 L/yr
Senior Customer Service Executive Salary
(4 salaries)
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₹2 L/yr - ₹3.1 L/yr

Top skills at Xplore-Tech Services for Customer Care Executive

customer care Outbound Sales Domestic BPO customer support bpo cce Customer Service voice process call center inbound voice process inbound Telesales Domestic Calling outbound cca

Salary related reviews for Xplore-Tech Services

2.8

Rated by 6 employees for salary & benefits

Customer Care Executive in Kolkata

Human Resources Department

1.0
  •  posted on 06 Apr 2022
1.0
 for  Salary and Benefits

Likes

Work life balance almost zero,asks to log in even in week offs, salary discrepency is in almost every month without any reason, doesn't share attendance sheet & work sheet, salary issues, increments salary hike is worst part- salary hike happens after 3 months, lowest salary, job satisfaction is not there

read more
  • Skill development - Good

Dislikes

  • Salary - Bad
  • Job security - Bad
    • +4 more

Customer Service Associate in Kolkata

Full Time

 · 

Production, Manufacturing & Engineering Department

1.0
  •  posted on 26 May 2022
1.0
 for  Salary and Benefits

Likes

On time salary on 1st to 3 rd of the month

Dislikes

No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.

read more
  • Salary - Bad
    • +5 more

Customer Service Associate (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 19 Nov 2023
1.0
 for  Salary and Benefits

Likes

Only one thing that, if you're a student they'll help you to get your degree by giving CL, and they'll allow to visit college for wfh teams, as long as your manager helps you.

read more
  • Work-life balance - Excellent

Dislikes

I dislike everything, first no promotion or salary increase. Never ever salary will get increase for 1 rupee, I remember there was an need for TL, because we were working good so manager offered some of us the job not entire team, and we didn't like the profile because no hike and unlimited hours of work. Also I was working from home, at the time of leaving, they tortured me and forced me to visit office for 10 days just to ensure my leaving, just to get my last working day approved, I visit office at 8am then waited there for 11 hrs with my laptop and , manager never give me an update, at the end of the day they asked me to visit again tomorrow. This is the harsh reality.

read more
  • Salary - Bad
    • +5 more

Customer Service Associate in Y9, Block EP, Sector 5, Salt Lake, Kolkata, West Bengal, India.

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Apr 2023
1.0
 for  Salary and Benefits

Likes

Nothing to like honestly.

Dislikes

...Ghosh from kolkata Saltlake sec -v branch . She is very dengerous also a begger. Not paying last month salary and not setteled pf balance.

read more
  • Salary - Bad
    • +6 more

Customer Service Executive in Saltlake Sector V

Contractual

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Mar 2023
2.0
 for  Salary and Benefits

Likes

You just get a knowledge and experience as a fresher

Dislikes

Salary timing, there are no work culture, most of the times, the systems are not in good condition, the seniors just exaggerate everything. They do not clear last month salary totally, if you do not continue with them.

read more
  • Salary - Poor
    • +4 more
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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
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Xplore-Tech Services Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Xplore-Tech Services in Kolkata?
The average salary of a Customer Care Executive at Xplore-Tech Services in Kolkata typically ranges from ₹1.2 Lakhs to ₹3.2 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Care Executive in Kolkata at Xplore-Tech Services earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Customer Care Executive Salaries at Xplore-Tech Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Xplore-Tech Services employees in India.
What is the estimated take home salary of a Customer Care Executive at Xplore-Tech Services in Kolkata?
The estimated take-home salary of a Customer Care Executive at Xplore-Tech Services in Kolkata typically ranges from ₹12,310 to ₹13,645 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Xplore-Tech Services. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at Xplore-Tech Services in Kolkata?
To be a Customer Care Executive at Xplore-Tech Services in Kolkata, the key skills required include:

  • - customer care
  • - Outbound Sales
  • - Domestic BPO
  • - customer support
  • - bpo

These skills are highly valued at Xplore-Tech Services and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Xplore-Tech Services for Customer Care Executive in India?
Teleperformance ₹1.0 Lakhs to ₹6.6 Lakhs per year
Tech Mahindra ₹1.0 Lakhs to ₹5.0 Lakhs per year
BPO+ ₹1.6 Lakhs to ₹4.1 Lakhs per year
Startek ₹0.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Xplore-Tech Services, depending on the role and experience level.
What is the salary of a Customer Care Executive in companies similar to Xplore-Tech Services in Kolkata?
The salary of a Customer Care Executive at companies similar to Xplore-Tech Services in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Vishnu Solutions ₹0.7 Lakhs to ₹2.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at Xplore-Tech Services in Kolkata?
The salary growth for a Customer Care Executive at Xplore-Tech Services in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Kolkata can expect the following growth trajectory at Xplore-Tech Services:

Experience Average Salary Range
Fresher ₹1.2 Lakhs to ₹2.9 Lakhs per year
1 year ₹1.3 Lakhs to ₹1.9 Lakhs per year
2 years ₹1.5 Lakhs to ₹3.2 Lakhs per year
3 years ₹1.7 Lakhs to ₹2.2 Lakhs per year
and so on.

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Xplore-Tech Services Customer Care Executive salary in Kolkata ranges between ₹1.2 Lakh to ₹3.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 19 Xplore-Tech Services latest salaries received from various employees of Xplore-Tech Services.