Wissen Technology Senior Customer Service Executive salaries in Hyderabad / Secunderabad

Likes

Horrible company nothing to like here, company has a new rule now stating that existing employees cannot write anything negative about the company and funny part is that they have requested the to report any negative reviews to their PR team ! I wish I could rate them 0 stars but sadly there is no such option in ambition box

Dislikes

Almost everything is bad here I need a day to eloborate on the same. 1) Salary hike is very low, most part of the hike includes bonus, if you want to keep the bonus, you need to work with this company for another 1 year, you are also forced to take interviews without pay ! 2) no job security, they have very limited clients, they will fire you if they cannot place you in one of their clients, they don't have any internal project as they claim, it's a staffing company, and mind you client interview is very difficult to crack as their clients are top product companies and they charge them heavily 3) Company has few favourite employees who are close to ED's only they get promoted and these Employees treat other employees very rudely, if you complain to HR or ED no action will be taken against them, there were incidents were few women employees were sexually abused by some senior employee of this firm and no action was taken against him ! rather the women employee had to leave the firm 4) you can be removed from project any time from the client, and wissen will not care, no one in bench is getting any client interviews, so they will be fired immediately without any remorse. 5) if you put down your papers if you are on some project then you will not be relieved, rather your notice period will be extended ! No one will care after you put down your papers, there will be no response from HR or your manager 6) company is adding lots of fake positive reviews in public sites to portray a fake positive image, so don't believe these reviews, they have dedicated PR team whose 24 hours job is to remove bad reviews and post fake positive reviews, so talk to some employees or ex employees to get real picture of this fake company ! Be very careful

Likes

Good teammates

Dislikes

Worked on internal tools of the client where there is no scope of learning. Hikes and salary is very low. When you join they say minimum hike of 30 percentage. Gives you 5-10 percent hike in which half of the component is retention bonus No work life balance. Managers just hear your problems and says that's how everywhere things works You are forced to have 98 percent attendance and no flexibility in using your own leaves which lapse.

Likes

Salary on time. Few great mentors. Good Investment banking client. If working on client location cab will be free.

Dislikes

No vision on company growth. Focused on increasing head count. Do not want to create values and culture, just focused on the profit. You need to take lots of interview without any pay.

Likes

... be ready to help you when you need it. Compensation and benifits are very good. They pay variable pay and bonuses up front, very rarely I have seen it in any of the company.

Dislikes

Client centric. Always does things according to the client only.

Likes

Salary on time Flexi basket provision is good

Dislikes

Bad communication practices Cheap politics played by Manager Managers techincally not sound and you get least help Nepotism and favourtism for employees who don't work