Western Union Customer Success, Service & Operations Department Salaries in India

Likes

Timely salary and cab facility

Dislikes

Politics and incompetent managers Managers have no clue or interest in the work you do or skillset you have untill their senior pokes their tummy. Company is shifting from product based to more of a service based mindset. Disappointed

Likes

Overall company is very good to work with but personally it depends on individual whether they have work which they would feel excited to continue. Flexibility work wise Cab facility is good No work pressure

Dislikes

Salary is below market standards My experience, work speed is too slow Too much flexibility in work which will consume morning and late evening time Bonus is not paid 100 % Lack of clarity on roadmap

Likes

Leave policy is good

Dislikes

1. Company Policies are introduced more against the employees 2. Frequent layoffs are going on - Cost Cutting 3. No work life balance - Late night meetings 4. Very bad appraisals 5. Hybrid work mode soon will be removed and permanent WFO to come

Likes

Job Security is topmost and best, work culture is good in terms of a product company setup, management is transparent, policies of the Company are also good. Salary in hand is less compared to other companies outside, and tech stack does not change much often for those who want to experiment with tech , Excellent medical coverage

Dislikes

Salary structure, Variable payouts are never at 100% but comprise a lot of the CTC, Gratuity is included in CTC which leads to more less in-hand salary

Likes

...ies. There are good amount of leaves. WFH Policy. Medical coverage for parents. Competitive compensation.

Dislikes

Few middle management folks does not really care about thier teams. Late evening extended calls. Legacy systems without proper documentation. Non cooperative US teams.