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Engaged Employer
Western Union
3.6
based on 309 Reviews
Video summary
Company Overview
Company Locations
Working at Western Union
Company Summary
A global financial services provider offering money transfer solutions, empowering individuals and businesses to achieve financial stability across borders.
Overall Rating
3.6/5
based on 309 reviews
3% below
industry average
Critically rated for
Promotions, Work satisfaction, Job security
Work Policy
Hybrid
88% employees reported
Monday to Friday
89% employees reported
Flexible timing
82% employees reported
No travel
72% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
32 employees reported
Job/Soft skill training
28 employees reported
Cafeteria
17 employees reported
Professional degree assistance
11 employees reported
View all benefits
About Western Union
Founded in1851 (174 yrs old)
India Employee Count1k-5k
Global Employee Count10k-50k
India HeadquartersPune, Maharashtra, India
Office Locations
Websitewesternunion.com
Primary Industry
Other Industries
View in video summary
We help aspiring people and businesses around the world save, spend, and transfer money— empowering more prosperous financial futures for their family, friends, and communities across borders.
We build and offer easy-to-use products and services that bridge digital and physical borders to give customers choice, security, and reliability, no matter where they are, simplifying and empowering their financial lives.
The Western Union Foundation’s mission focuses on creating economic opportunity for disadvantaged youth and people who migrate in search of stability and prosperity. This is achieved through strategic investments in nonprofits that provide scholarships for higher education, skill building for workforce readiness, and inclusion programs. Since 2001, the Western Union Foundation has invested more than $140 million across 150 geographies, helping millions of people worldwide.
Mission: We make financial services accessible to people everywhere. More than moving money, Western Union designs and constructs easy-to-use products and services in a digital and physical financial ecosystem.
Western Union Ratings
based on 309 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
129
4
82
3
44
2
25
1
29
Category Ratings
3.7
Salary
3.6
Work-life balance
3.4
Company culture
3.4
Skill development
3.3
Job security
3.3
Work satisfaction
3.0
Promotions
Western Union is rated 3.6 out of 5 stars on AmbitionBox, based on 309 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Western Union
based on 293 reviews
3.4
Rated by 65 Women
Rated 3.7 for Salary and 3.4 for Work-life balance
3.6
Rated by 228 Men
Rated 3.7 for Salary and 3.6 for Work-life balance
Work Policy at Western Union
based on 72 reviews in last 6 months
Hybrid
88%
Work from office
10%
Permanent work from home
2%
Western Union Reviews
Top mentions in Western Union Reviews
+ 5 more
Compare Western Union with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 309 reviews | 3.3/5 based on 7.6k reviews | 3.0/5 based on 2.4k reviews | 4.0/5 based on 1.6k reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | Work-life balance Salary Job security |
Critically Rated for | Promotions Job security Work satisfaction | Job security Company culture Promotions | Promotions Work satisfaction Skill development | No critically rated category |
Primary Work Policy | Hybrid 88% employees reported | Work from office 48% employees reported | Work from office 88% employees reported | Permanent work from home 51% employees reported |
Rating by Women Employees | 3.4 Average rated by 65 women | 3.2 Average rated by 628 women | 3.0 Average rated by 589 women | 3.8 Good rated by 434 women |
Rating by Men Employees | 3.6 Good rated by 228 men | 3.3 Average rated by 6.5k men | 3.0 Average rated by 1.7k men | 4.0 Good rated by 1k men |
Job security | 3.3 Average | 2.7 Poor | 2.9 Poor | 3.8 Good |
View more
Western Union Salaries
Western Union salaries have received with an average score of 3.7 out of 5 by 309 employees.
Senior Associate
(174 salaries)
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₹14.5 L/yr - ₹32 L/yr
Associate Solutions Engineer
(94 salaries)
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₹8 L/yr - ₹24.5 L/yr
Solution Architect
(93 salaries)
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₹22.8 L/yr - ₹42 L/yr
Junior Associate
(65 salaries)
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₹8 L/yr - ₹15.2 L/yr
Product Owner
(39 salaries)
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₹13 L/yr - ₹35 L/yr
Product Manager
(39 salaries)
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₹15 L/yr - ₹55 L/yr
Scrum Master
(26 salaries)
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₹11.6 L/yr - ₹26 L/yr
Associate Software Engineer
(25 salaries)
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₹9 L/yr - ₹24.1 L/yr
Senior Software Engineer
(25 salaries)
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₹12.5 L/yr - ₹30 L/yr
Associate Engineer
(23 salaries)
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₹7.4 L/yr - ₹20.7 L/yr
Western Union News
Stocks that will see action today: March 25, 2025
- Punjab & Sind Bank has fixed the floor price for raising funds through a QIP at ₹40.38 per share.
- Hyundai Motors India is investing ₹694 crore in a tooling centre for manufacturing stamping tools and vehicle panels.
- IL&FS Engineering Services has received a show cause notice from Indian Overseas Bank (IOB) for reviewing the classification of the company’s loan account as a suspicious fraud account.
- HCL Technologies has partnered with Western Union to modernise financial services using AI and cloud solutions.
HinduBusinessLine | 25 Mar, 2025
Western Union Taps AI to Move to ‘Platform Operating Model’
- Western Union has partnered with HCLTech to employ AI solutions and transition to a platform operating model.
- The collaboration aims to enhance platform and channel capabilities, deliver innovative customer experiences, and transform enterprise-wide infrastructure.
- As part of the partnership, Western Union will open an advanced technology center in Hyderabad, India.
- This strategic partnership will empower FinTech companies through digital engineering-led transformation.
Pymnts | 25 Mar, 2025
Western Union forms strategic partnership with HCLTech to transition to an AI led platform operating model
- HCLTech and Western Union have formed a strategic partnership to drive innovation and transformation in the financial services industry.
- Under the partnership, Western Union will leverage HCLTech's AI-powered solutions to transition to a platform operating model and accelerate platform and channel transformation.
- HCLTech's expertise in digital engineering will support Western Union in reimagining its technology landscape and expanding its technology footprint in India.
- The partnership aims to deliver exceptional value to customers and create a lasting impact in the financial services sector.
Global Fintech Series | 24 Mar, 2025
HCLTech, Western Union Join Hands To Establish Data Centre, Offer AI Solutions
- HCLTech and Western Union have announced a partnership to establish a data center and offer AI solutions.
- HCLTech will provide Western Union with AI-powered solutions, Fenix.AI and AI Force, to accelerate the transition to a platform-centric operating model.
- The collaboration aims to enhance platform and channel capabilities, delivering seamless and innovative customer experiences.
- The partnership emphasizes HCLTech's focus on empowering fintech companies and creating exceptional value for stakeholders.
Bloomberg Quint | 24 Mar, 2025
Western Union and MoneyGram app usage drops as stablecoin adoption surges
- Downloads of Western Union and MoneyGram apps have dropped significantly, with Western Union seeing a 22% decline and MoneyGram experiencing a 27% reduction.
- The number of monthly active users (MAU) using these traditional remittance platforms has remained under 3 million since 2021, indicating a shift in consumer behavior.
- Stablecoins, which offer faster, cheaper, and more accessible cross-border transactions, are emerging as a popular alternative to traditional remittance methods.
- The stablecoin market has surpassed $200 billion in capitalization and accounts for over 75% of recent crypto transactions, attracting attention from traditional financial institutions and blockchain companies.
Cryptoslate | 7 Jan, 2025
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Western Union FAQs
When was Western Union founded?
Western Union was founded in 1851. The company has been operating for 174 years primarily in the FinTech sector.
Where is the Western Union headquarters located?
Western Union is headquartered in Pune, Maharashtra and has an office in Pune
How many employees does Western Union have in India?
Western Union currently has more than 3,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Western Union based on the number of reviews submitted on AmbitionBox.
Does Western Union have good work-life balance?
Western Union has a Work-Life Balance Rating of 3.6 out of 5 based on 300+ employee reviews on AmbitionBox. 68% employees rated Western Union 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Western Union work-life balance reviews for more details
Is Western Union good for career growth?
Career growth at Western Union is rated as moderate, with a promotions and appraisal rating of 3.0. 32% employees rated Western Union 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Western Union promotions/appraisals reviews for more detailed insights.
What are the cons of working in Western Union?
Working at Western Union does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and job security, based on 300+ employee reviews on AmbitionBox.
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