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Unity Small Finance Bank Verified Tick

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3.9

based on 560 Reviews

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Mumbai
Customer Success, Service & Operations

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Unity Small Finance Bank Customer Success, Service & Operations Department Salaries in Mumbai

based on 192 latest salaries
Designation Avg Annual Salary Open Jobs

Branch Executive

8 - 9 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Customer Service and Operations Executive

0 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Email Support Executive

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.9 L/yr - ₹4.9 L/yr

Executive Relationship Manager

8 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Branch Associate

Fresher · Mumbai (AmbitionBox Estimate)
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₹1 L/yr - ₹1.3 L/yr

MIS Executive

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Secretary

13 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Assistant Manager II

Fresher · Mumbai (AmbitionBox Estimate)
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₹5.7 L/yr - ₹7.2 L/yr

Joint General Manager

27 years exp. · Mumbai (AmbitionBox Estimate)
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₹18 L/yr - ₹23 L/yr

Senior Process Associate

4 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr

Regional Head

14 years exp. · Mumbai (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Customer Service Professional

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.1 L/yr - ₹7.7 L/yr

Customer Service Agent

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Manager Operational Excellence

7 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Manager M1

26 years exp. · Mumbai (AmbitionBox Estimate)
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₹9.5 L/yr - ₹12.1 L/yr

Customer Service Officer

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Customer Service Manager

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

AML KYC Analyst

3 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Operations Officer

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Management Trainer

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Last Updated: 6 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Unity Small Finance Bank

2.9

Rated by 25 employees for salary & benefits

Management Trainee in Kolhapur

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Nov 2020
1.0
 for  Salary and Benefits

Likes

Good work environment and culture.teammates are supportive.there is huge cafeteria and gaming arcade for chilling..one of most is there is jim for all staff to fit abd healthy.

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Management traninee traninee bond is so longer.salary package confusing or its incomplete...

read more
  • Salary - Bad
    • +1 more

Assistant Financial Reporting Manager in Mumbai

Full Time

 · 

Finance & Accounting Department

4.0
  •  posted on 25 Jun 2024
4.0
 for  Salary and Benefits

Likes

People are good cooperative as Bank rise upon the merger of PMC so lots of old staff is there but overall Bank work culture, Work life Balance is good

read more
  • Salary - Good
    • +6 more

Dislikes

Banks Grading and Salary slab ok ok, Lack of transparency by HR

Management Trainee in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 14 Sep 2020
2.0
 for  Salary and Benefits

Likes

Bank was good before imposition of directives under 35A by RBI. Work life balance was also good. But now they have terminated all the Management Trainees from the Bank without any prior notice on 31st August 2020 citing bank's severe financial condition due to directives under 35A imposed by RBI.

read more
  • Skill development - Good
    • +1 more

Dislikes

Low Pay. Slow growth and long trainee period.

  • Salary - Poor
    • +1 more

Management Trainee in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 28 Nov 2018
4.0
 for  Salary and Benefits

Likes

I am learning about various banking products basically i am working in loan section where i am handling various various loans from processing to disbursing

read more
  • Salary - Good
    • +5 more

Dislikes

Compensation is good but growth is slow.i always wanted to work withI reputed bank training is provided by bank, but salary i was getting is very low as per my work.

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Corporate Office Branch Head in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 26 Oct 2023
4.0
 for  Salary and Benefits

Likes

Support and Guidance from Senior Management Growth opportunities Rewards and recognition

  • Salary - Good
    • +6 more

Dislikes

Not really a dislike but should have increased the Salary Bars as per market standards. We can get good talent present in the market.

read more
see more salary related reviews

Unity Small Finance Bank interview questions by designations

Branch Manager (4)Executive (3)Relationship Manager (2)Operations Executive (2)
View all 32 interview experiences

Know more about Unity Small Finance Bank Mumbai

More about working at Unity Small Finance Bank

Unity Small Finance Bank Salary FAQs

How much does Unity Small Finance Bank pay per year?
The average Unity Small Finance Bank salary ranges from approximately ₹1.2 Lakh to ₹1.8 Lakh per year for a Account Assistant and ₹24.2 Lakhs to ₹43.5 Lakhs per year for a Vice President. Salary estimates are based on 192 Unity Small Finance Bank salaries received from various employees of Unity Small Finance Bank. Unity Small Finance Bank employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Unity Small Finance Bank?
The highest-paying job at Unity Small Finance Bank is a Vice President with a salary of ₹24.2 Lakhs to ₹43.5 Lakhs per year. The top 10% of employees earn more than ₹13.26 lakhs per year. The top 1% earn more than a whopping ₹43 lakhs per year.
What is the minimum salary in Unity Small Finance Bank?
Minimum salary at Unity Small Finance Bank depends on the role you are applying for. For Management Trainee the minimum salary is ₹1.2 Lakh to ₹3 Lakhs per year, and for Officer the minimum salary is ₹2 Lakhs to ₹6.3 Lakhs per year and so on.
What is the salary package for freshers in Unity Small Finance Bank?
The average salary at Unity Small Finance Bank for freshers varies from ₹1.2 Lakh to ₹2.2 Lakhs per year for Loan Officer and ₹2.5 Lakhs to ₹3.5 Lakhs per year for Relationship Officer.
What is the notice period at Unity Small Finance Bank in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 72% of the Unity Small Finance Bank employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 3 Months, 21% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 178 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Unity Small Finance Bank , Mumbai is INRunlock blur . Salary estimates are based on 192 Unity Small Finance Bank latest salaries received from various employees of Unity Small Finance Bank.

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