Unacademy Senior Customer Support Associate salaries in India

Likes

Salary on time. Good infrastructure.

Dislikes

Layoff policy. Company don't care about employees. They just hire during the season of business and once business done they layoff entire staff for next 06 months.Also they try to keep employees on third party rolls so that during layoffs that should not be in their count. Poorest culture in unacademy among all Ed-tech companies.

Likes

Initially it was good being work from home, but suddenly they told us to join from office.

Dislikes

...read all reviews online, check with existing employees and then take a decision. Company plays with employee career and most importantly always make late salary payments, HR/ Management don't even bother to listen to us Everyone is aggressive towards just one thing, to increase REVENUE but people who are actually working for it day and nigtt even on weekends, sacrificing life, family they are ignored, and what we get is lay off, late payments, no hike, no benefits, no appreciations.

Likes

They are the Pay masters. Very aggressive approach. Founders are involved. Startup’s should learn from them. Really aggressive.

Dislikes

No strategy. Always on pilot mode. Highly top to bottom driven company. CEO needs good people to build the company and should be ‘humane’ in approach. Insulting people for your pleasure makes you a small human being.

Likes

Cafteria cofee Water filter On time salary. If you consider it as benifit

Dislikes

5 days work from office and weekends work from home felxibility They blame you for each and everything. Doesn't matter if its business team fault design fault sales team fault. Managers way of motivation is that we will fire you. No good tech guyz left in this company. They will switch your tech stack and team randomly and if you say no fired in that moment itself. Joining bonus - never take this. This will ruin your life

Likes

Salary on time only for onroll employees.

Dislikes

Frequent layoffs after admission season over mostly during July to December. No appraisals for employees, poor management for business growth, dictatorship, no funds for vendor payments, off roll employees. Late night meetings till 2:00 AM morning.. Untrained teachers, poor teaching pedagogy.