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3.4

based on 105 Reviews

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Traya Health Customer Care Executive salaries in Mumbai

Annual salary range
Select experience
₹2 Lakhs - ₹4.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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5% more than the average Customer Care Executive Salary in Internet Companies for 1 year of experience

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Last Updated: 17 Dec 2023

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Traya Health Customer Care Executive Salary

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Customer Care Executive salary at Traya Health ranges between ₹2 Lakhs to ₹4.2 Lakhs per year for employees with 1 year of experience. Salary estimates are based on 3 latest salaries received from various employees of Traya Health.

Latest annual salaries shared by Traya Health Customer Care Executive in Mumbai

1y ago
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1 year exp.
1y ago
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1 year exp.
1y ago
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1 year exp.

Experience wise Traya Health Customer Care Executive salaries in Mumbai

Last Updated: 17 Dec 2023

Experience Avg Annual Salary
1 year  (3 salaries)

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₹2 L/yr - ₹4.2 L/yr

Similar Designation salaries in Traya Health

Team Lead Salary
(6 salaries)
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₹3 L/yr - ₹5.8 L/yr
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₹2.5 L/yr - ₹3.5 L/yr
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₹2.3 L/yr - ₹2.6 L/yr

Top skills at Traya Health for Customer Care Executive

Spoken English customer care Communication Skills Customer Relationship Verbal Communication

Salary related reviews for Traya Health

5.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Aug 2024

2.0
 for  Salary and Benefits

Likes

Actually if I say there is nothing that I like in Traya. Its just they give good salary, but apart from money a person need peace of mind also.

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Dislikes

Lot of people told me about Traya’s toxic culture, but I thought to give it a try. And I completely made the wrong choice. One manager named “Zahra Lokhandwala” this female really dont know how to talk to employees. Having some shares in company she thinks she owns it completely. She always support her favourite people give them promotion. There is no value of persons experience or knowledge. People get promoted even when they know nothing about customer experience and people management. And the best part they will make people work extra without paying overtime. Also, they go against labour law and make people work more than 6days a week. Recently they had sale day in which they made people work for 10-11hrs for 3days without giving them OT and maximum people even worked for more than 9days in stretch. And all this was instructed by so called CS Lead “Zahra Lokhandwala”, she keeps throwing her attitude on people. If she dont like someone she demote them from their position and put them on calls. Which no company does, other company put leaders on PIP and give time to improve performance, but Miss Zahra do the other way round. Some A** L****r always behind her and she enjoys that a lot. So, guys if you thinking to join Traya then please dont.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 01 Jun 2024

4.0
 for  Salary and Benefits

Likes

The only good aspect of working in this company is salary.

Dislikes

Everything is a mess, if you want to be a part of the toxic culture, and ruin your mental peace, join this company. This company is run on high levels of favoritisms and dictatorship, the HR team is full of arrogance and bad attitude with inexperience folks. Management doesn't know what is happening on the floor. Skip this company to keep a sound mental health.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Sep 2024

3.0
 for  Salary and Benefits

Likes

JUST THEY GIVE GOOD SALARY BUT MENTAL PEACE MORE IMPORTANT THEN A MONEY

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Dislikes

ONE OF THE WROST COMPANY EVER I HAVE SEEN IN MY LIFE. THEY TREAT THE EMPLOYEES LIKE A LABOUR THIS PEOPLE WANT EVERYTHING EQUALLY LIKE PRODUCTIVITY , TALKTIME, QUALITY , SHIFT TIMING EVERYTHING. EVERY DAY WE HAVE TO SIT MORE THEN 10 HOURS SPECIALLY WHEN TARGETS ARE NOT COMPLETED. EVERY SINGLE DAY THEY HAVE NEW RULE. RECENTLY THEY HAD A SALE DAY FOR 3 DAYS AND EVERYONE WORKED FOR MORE THEN 10-11 HOURS WITHOUT ANY OT. PLEASE I REQUEST NEVER JOINED IN TRAYA THEY HAVE A VERY TOXIC CULTURE THEY DONT KNOW HOW TO TREAT THE EMPLOYEES.

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Full Time

 · 

Production, Manufacturing & Engineering Department

2.0
  •  posted on 14 Jul 2024

1.0
 for  Salary and Benefits

Likes

None

Dislikes

...you need any good position just be her pet and you’ll grow great paths in Traya. No official system followed to even weigh someone’s merit before giving them any position or pay structure and the worst part being no one even questions this ill structured process. So anyone joining Zahra’s team , just become her favourite and you’ll have a career full of growth without any questions placed or even merits checked

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Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 13 Aug 2023

2.0
 for  Salary and Benefits

Likes

Only salary on time nothing else

Dislikes

Worst than a BPO. The company post fake reviews of their own employee. Representing as Customer You can see the videos on their YouTube. Things change every month because of new trainers, quality analysis is worst. Even when the customer are satisfied. Still they will cut down quality score leading to hold on increment. Since a year i have been noticing that the more you sugar coat the seniors the more increment you will get. HR will not support you. Not recommended.

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Traya Health Customer Care Executive salary in Mumbai ranges between ₹2 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Traya Health latest salaries received from various employees of Traya Health.