Tim Hortons Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

It’s is good for an international student who wants to start off their career working at Tim Hortons( It’s a major Canadian Coffee Company). They will get an exposure to Canadian culture, working in a fast paced environment, networking with employees and seniors (which comes handy if you are an international student), fexlible timings and good job security.

Dislikes

The pay is basic for team members, and managers don’t get compensated generously compared the pressure and work they put in. Whereas managers with same work load in similar industry gets paid a lot more. Growth is average and totally depends on the franchise you are being hired. I would recommend to gather some experience and look for better opportunities.

Likes

Nothing... All seniors are playing with you as they want Only your Team is with you only rest all..f....

Dislikes

Senior never appreciate your work. Senior are busy in their own romantic world No one is caring about you and your team No culture No training

Likes

Just join if you want a different team culture experience

Dislikes

Countless things No personal growth No work life balance No understanding employees Top management is shit No promotion and appraisal Managers are treated like as if they are superman

Likes

Just Barnd name

Dislikes

All the things policies only for reading ,no body pick the call from HR side and HR team run the stores rathar than ops team They have office time but store level they can call you around the clock They used the employees and throw them when they don't want Most pathetic pepople working in it Leaving this plat form percentage is to high question mark for them why ?????

Likes

A lot of the customers were very nice. The core job itself was easy.

Dislikes

Managers are the worst. None of them have interpersonal skills. Most of them micromanage. Most of the staff are miserable. Didn’t even get free coffee at the location I was at. City place, Winnipeg. East Indian staff are very cliquè Communication barriers. No overtime is paid. Training is the worst and completely chaotic. My first day on the floor, I spent the first three hours guessing what to do, didn’t have a trainer. Management acting like I should know everything. Staff getting frustrated. They also don’t allow you to accept tips. Even if an order came to $8.50 and a customer gave you $10 and said, keep the change, you can’t. It has to go back in the till or they’ll say you’re stealing. Embarrassing company.