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Thomas Cook

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3.8

based on 722 Reviews

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Customer Success, Service & Operations

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Thomas Cook Customer Success, Service & Operations Department Salaries in India

based on 589 latest salaries
Designation Avg Annual Salary Open Jobs

Service Delivery Executive

2 - 3 years exp. (3 salaries)
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₹3 L/yr - ₹4 L/yr

Operations Specialist

0 - 2 years exp. (3 salaries)
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₹3 L/yr - ₹3.2 L/yr

Senior Customer Relation Executive

0 - 7 years exp. (3 salaries)
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₹2.4 L/yr - ₹3.2 L/yr

Assistant Inbound Tours Manager

10 - 17 years exp. (3 salaries)
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₹6.9 L/yr - ₹8.9 L/yr

Deputy General Manager

19 - 21 years exp. (AmbitionBox Estimate)
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₹8.3 L/yr - ₹16 L/yr

General Manager Operations

17 - 18 years exp. (AmbitionBox Estimate)
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₹14.9 L/yr - ₹19 L/yr

Senior Manager-HR

14 - 16 years exp. (AmbitionBox Estimate)
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₹13.6 L/yr - ₹15.9 L/yr

Desktop Support Engineer

2 - 6 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3 L/yr

Deputy Manager Operations

12 - 14 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Executive Officer

2 - 4 years exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Executive Accountant

1 - 6 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.3 L/yr

Executive Manager

7 - 8 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Information Technology Support Engineer

1 - 2 years exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Branch Manager

7 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹7 L/yr

Senior Travel Consultant

7 - 8 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹4.9 L/yr

Branch Operation Incharge

4 - 6 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Back Office Executive

7 - 8 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.3 L/yr

Corporate Travel Consultant

7 - 8 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.9 L/yr

Senior Travel Executive

5 - 10 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Service Delivery Leader

8 - 9 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.4 L/yr

Last Updated: 19 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Thomas Cook

3.3

Rated by 87 employees for salary & benefits

Executive in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2024
3.0
 for  Salary and Benefits

Likes

If you want more work you will get more work But if you want less work still you will get more work

Dislikes

Thomas Cook is a Brand but it's not possible without giving good salary to existing employees rather than providing to employees coming from another company Working hours How the process works is very complicated

read more

Corporate Travel Consultant in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 07 Jul 2022
1.0
 for  Salary and Benefits

Likes

Only like that company credits salary on time.. what will credit as incentive and allowance is always undefined to you

read more

Dislikes

Not at all transparent.. you just work from them 24*7 .. still that will not enough.. their is no limit of work.. but have limit of earnings and growth.. they consider client as god and employees as slave...

read more

Operations Manager in Mumbai

Customer Success, Service & Operations Department

2.0
  •  posted on 29 Aug 2020
3.0
 for  Salary and Benefits

Likes

Company policies are good, salary is always on time. Org. Has stable brand value until its APAC counterpart is sold.

read more

Dislikes

Operational practices of 2006 followed in 2020. Highly human dependent. Technology is extremely week. Management vision is not clear, the decisions taken are frequently evaluated and changed well before implementing them. Lack of vertical communication. Reluctant to face the grasssroot realities of business. Lower and mid level teams are always crushed between expectations and reality of business goals set by Management.

read more

Back Office Executive in Fort Worth

Customer Success, Service & Operations Department

3.0
  •  posted on 25 Mar 2021
4.0
 for  Salary and Benefits

Likes

...onment and culture. Teammates are not supportive and management was transparent. Company policies are good and they give good salary hike, miss you so much 🥰 I quit job coz of corona Kaal.

read more

Dislikes

Teammates are not supportive.

Software Developer in Mumbai

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 23 Sep 2024
1.0
 for  Salary and Benefits

Likes

Don't like anything about it

Dislikes

As they are providing very low salary and working on ejb and Hibernate and in front end working on knockout which are very old technology so it's really important to know here that for your career growth we should choose a company with good technology and good salary,I'm here from last 2 month but they haven't provided me a single penny

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see more salary related reviews

Thomas Cook interview questions by designations

Assistant Manager (6)Intern (3)Sales Executive (3)Manager (2)
View all 41 interview experiences
More about working at Thomas Cook

Thomas Cook Salary FAQs

How much does Thomas Cook pay per year?
The average Thomas Cook salary ranges from approximately ₹0.1 Lakh to ₹3 Lakhs per year for a Holiday Expert and ₹25 Lakhs to ₹34.5 Lakhs per year for a Financial Controller. Salary estimates are based on 589 Thomas Cook salaries received from various employees of Thomas Cook. Thomas Cook employees rate the overall salary and benefits package 3.3/5 stars.
What is the highest salary in Thomas Cook?
The highest-paying job at Thomas Cook is a Financial Controller with a salary of ₹25 Lakhs to ₹34.5 Lakhs per year. The top 10% of employees earn more than ₹11.98 lakhs per year. The top 1% earn more than a whopping ₹32 lakhs per year.
What is the minimum salary in Thomas Cook?
Minimum salary at Thomas Cook depends on the role you are applying for. For Customer Relation Executive the minimum salary is ₹1.6 Lakh to ₹3.8 Lakhs per year, and for Executive Accountant the minimum salary is ₹1.7 Lakh to ₹3.8 Lakhs per year and so on.
What is the salary package for freshers in Thomas Cook?
The average salary at Thomas Cook for freshers varies from ₹1.7 Lakh to ₹2.8 Lakhs per year for Sales Executive and ₹4 Lakhs to ₹5.5 Lakhs per year for Assistant Manager.
What is the notice period at Thomas Cook in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Thomas Cook employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 30% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 353 responses on AmbitionBox in last 2 years.

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Thomas Cook Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Thomas Cook is INRunlock blur . Salary estimates are based on 589 Thomas Cook latest salaries received from various employees of Thomas Cook.

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