Teleperformance Senior Customer Support Associate salaries in Durgapur

Likes

I was working for Thomas Cook pvt ltd process and it has unlimited incentive structure that attracts me to work harder and earn more money.

Dislikes

Offered salary was very low as compared to market and other companies. Lots of politics for promotions.

Likes

Don't go guys who are willing to join. TP makes you why we are living.

Dislikes

There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career

Likes

Salary on time

Dislikes

They did not have good management The management did not have knowledge about the work even the Associates know the work more than them and Management put so much pressure on employees.Even we dont have proper Time to Eat and cancelling the weekoffs. So much Partiality in promotions. i dont suggest any other employee to work there and now work from was closed ,all emplyees under work from home lose their JOBS now.

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well.