Teleperformance L2 Support Engineer salaries in Mumbai

Likes

There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.

Dislikes

The salary growth and appraisal are very poor. There is hardly any salary growth here.

Likes

Salary credit on time.

Dislikes

No technical growth, No professional practice manager either belongs from India or overseas are just manager because they spend many years, Here managers even don't know how to write a professional email what else can you except from them. They will use all latest tool like JIRA, Azure etc but for any kind of work they actually kind of fresher while using these tool. Managers and Team Lead even don't know many technical term which is very commonly used in todays development world.

Likes

1) Excellent work life balance 2) Great Interview experience 3)Flexible work timing 4) Good starting pay

Dislikes

1)Less scope for learning not much opportunities in terms of exploration in new tools 2)Subjective point but Management especially directors of my project are ill managed.

Likes

Nothing special about working in Teleperfomance. It's a normal company like others with high end Job security risk.

Dislikes

I am on bench atm. When asked why? They gave me a reason that Client isn't ready to pay and we have extra man power in the process. Though it was a tough decision to make so we marked down several people from the list of performers. Where as I had not even taken one extra leave, No Supl, No Behaviour issues, No escalation, no tickets. They didn't gave us another chance or warning without putting us on bench or in notice period. Where as they said either you work with us in another process or you can leave the organisation. What if i don't want to work in another process and this is because i have chose this with a reason and my will before joining this organisation. I along with other are so confused and disappointed with this action taken by the management of a so we'll known Company Teleperfomance India Pvt Ltd.

Likes

Work culture and team is good. Salary structure is good, with minimal cuts and an excellent basic.

Dislikes

1. No shift allowances at all 2. HR told that there would be shifts, but after joining got informed that there will only be only night shifts, that too without any allowances. 3. Made to work from office even when the covid situation is so bad in Maharashtra until colleagues started testing positive, even after having all the systems to work from home.