Teleperformance Customer Sales Associate salaries in Mumbai

Likes

They are not supporting at any time neither in pandemic nor in normal situation. They only think how to stop employee,s incentives or will give less incentives

Dislikes

During pandemic the process for which I was working got ramp down then it's become companies responsibility to place in other process on same salary but they didn't done that thing as well. They put me on a notice period of full 30 days but they deduct 7 days salary without any reason. I suggest everyone who wants to join company please think about aroundly 10 times because in hand salary they also deduct some amount

Likes

Salary is being credited is the only good thing.

Dislikes

Toxic work culture Worst managers and hr No WLB Employees are humiliated and criticised(especially female employees) 3 months notice period with salary on hold for 3 months and fnf post 45 days

Likes

Easy to get hired as HR just wants to shows and not quality. Transport team can go into your personal profiles to update incorrect addresses for cabs and will ask for documents to update the correct address which was initially shared with them

Dislikes

Salary delays Disrespectful behavior Lack of planning Abuses are generally heard on the floor Facilities are not managed and there no upkeep Managers have no regard for personal life of employees and force to work on week offs and leaves. Employees who try and help out are treated as servants and are constantly expected to overwork themselves. ( one example is of an advisor working through typhoid and was asked to work instead of resting)

Likes

People were nice.

Dislikes

...any documentation without and serious escalation now all they do is ignore me. I have worked for 15 months as TL with a salary that was lesser than what an Agent will go there. I’ll not recommend a single soul to be a part of Slum like Majorel.

Likes

I don't like.

Dislikes

No support from hr and management level, salary issue are never addressed. Straight answer for everything is no, I have send email to add my parents name insurance, it took them to address the issue 3 years. So imagine, how good they are.my opinion, please dont join.