Teleperformance 3Rd Mate salaries in Mumbai

Likes

Nothing more like

Dislikes

...s is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion.

Likes

Salary gets on time. Fixed rules of working hours.

Dislikes

No work life balance not sure when we will get week off get's to know on every Saturday at 12-1 pm. Cannot plan any travel as gets to know late about week off. Although there are 2 week off but you don't get them together.

Likes

The only thing I like abt TP is I got my basic in-hand salary on time

Dislikes

Everything from cab issue, attendance issue, salary, OT issue you are expected to solve it all yourself. The higher ups looks at you and their customers only as a wallet to derive the most while contributing the least amount . All they care abt is sales sales sales with no actual customer services.

Dislikes

.... We were supposed to log in for 8 hours actual work and 9 hours staffing login. But during Big Billion Days, they made us work overtime without pay There was a lot of work pressure, and we weren't allowed breaks as per our convenience Managers didn't provide any support and were biased towards agents they liked. Later, a list came from the client saying some agents were no longer needed due to reduced call volume and March 29th was the last working day for everyone on the list.my name wasn't on it, but my ID was still deleted on March 14th. They said it was because I had a hold time of more than 2 minutes on a call due to a system issue even though I couldn't refresh the call before 3 minutes. I had mentioned everything in the notes, but they used outdated data from three months ago. If they wanted to delete our IDs for this issue, they could have given us a prior warning, but they didn't do that. Instead, they directly deleted the IDs without any valid reason. Other agents who held calls for 10 to 15 minutes and engaged in unethical activities weren't terminated And they have full support from the managers. Teleperformance is highly political, with a lot of favoritism and there's no job security.I would not want to join Teleperformance again nor would I recommend it to anyone.