Tech Mahindra Senior Technical Support Representative salaries in Hyderabad / Secunderabad

Likes

Management is not good and work culture is very hectic and employee are treated like salves team leaders are don’t know how to talk to agent when is in problem. I have worked under many team manager in multiple company but I don’t think this is right place to work for professional person who has good skills and experience.

Dislikes

...ess partner and I have call multiple time still they will not respond. We have to be back of them to pay our salary and f&f amount. Never expected this type of behaviour from the management.

Likes

It is a very good company & It's salary process is excellent I never expect that when I left tech Mahindra it's provide me the full amount of salary & extra payment also..But after I month they provide full amount of salary....I never expect that I quit this job...But situation demand that why I resigned... overall it's a very good company and Love Tech Mahindra....

Dislikes

Nothing

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing

Likes

Only Hinjewadi Campus.

Dislikes

... to understand the requirements from customer and unnecessary recruiting people. If your traveling for office work expenses whatever you spend no guaranty company will pay such a full policy.

Likes

I work in a customer service department and it's a chat process. In my process, we can do work from home if can't come to the office due to any reason or in any emergency. I will say there is flexibility in my process.

Dislikes

The salary isn't good. They tell you a particular amount, your in-hand salary, but that's not true. The variable amount is included there, and in hand, the salary is less than you were told. Now, you have to meet targets to earn your money. Let's assume you complete your targets, then there will be a test every month; if you fail that, forget the money which they are giving you as an incentive.