Tech Mahindra Customer Relations Advisor salaries in Mumbai (Updated 2025)

Likes

Only thing that I liked working for techmbs is that the salary is credited on time apart from that the organisation is very bad in terms of everything

Dislikes

Techmbs does not care about employees , they would do anything to meet their targets which is to be honest is pretty impossible to achieve . Leaves policy is really bad , work culture is pretty terrible , people will abuse you on the floor . You will never enjoy the work because no matter how good you are they will (the management) find some or other thing to criticize you. Shift is for 9.30 hours and if there is login issues you would have to complete your login hours even if you're working from office and it's an issue with techmbs computer

Likes

Facilities like canteens, pick and drop, etc. Consistent salary, job security (only if you know your rights),

Dislikes

The list is long but I will try to summarise. The policies are good but the management is very poor. The way they treat their advisors is like a disposable commodity. You are good for them as long as you work silently. The moment you start having grievance and complaints, they will start targetting you by wickedly manipulating the policies and issue you Disciplinary actions and manipulate your performance ratings and sabotage your career and future in the organization. No matter how much you escalate, it will be of no use because every higher level in management will only support the lower management only. There is absolutely no transperancy and confidentiality when you escalate a grievance. The aggrieved advisor will eventually be cornored until he gives up and compromises with the injustice or quits the company. I am just sharing my own experience and observation.

Likes

Salary on time, good incentives

Dislikes

Worst TOMs in Eservices webchat process. illiterate they are. No respect for employees, forgets that they were also agents. Money can't buy happiness. Please remember and respect the agents

Likes

Horrible dnt join, Go for wipro, vodafone or wns.

Dislikes

Compensation, behaviour of managers, deductions of salary, not getting incentives, timings. fnf procedure is 2months i got it after 2.5 months, huge deductions of salary. i was a top performer in sales yet suffered due to politics. Dnt join.