Teachmint Customer Service Associate (Csa) salaries in India

Likes

Brakfast, Lunch, snacks given by company health insurance provided Work life balance

Dislikes

Less salary Bar Frequent layoffs No Job security Product manager's not have enough knowledge, to drive software & take business requirements. No team heirachy.

Likes

Salary and absolute no need to work on anything meaningful

Dislikes

Bad founders who are pretty young and naïve Only founder friends are in AVP/VP position and above Irrespective of your experience you are made to report into people who are founder friends (The person i reported into has 0 edtech experience while i had 7 years of exp, I am reporting into a AVP who is my junior and VP who is AVPs junior and COO who is VPs junior batch and CEO who is COOs junior) - Broken hierrachy 10+ product pivots and yet to find a reason why investors are even investing in this company 120+ sales and 100+ KAM team has been reduced to 60+ sales and KAM team members Many have been forced to resign to the company

Likes

On time salaries and some perks!

Dislikes

It's an ED Tech Company that is run and managed by a team who has no idea about the Education segment!! They have created a good software (eventually) but are unable to decide how to price it! Their vision changes every month...from aiming to become a default service provider to all schools across the country the vision has changed to becoming a premium player withing 6 months paired by a totally incompetent service team. They just want to sell more and not serve at all. Experienced talent from the Education industry are hired only to be replaced by strategy makers who have never been on field but only know who to create excel sheets and strategies! The worst part is that they turn a deaf ear to people who try to help them realize their mistakes!

Likes

My managers and colleagues were good.

Dislikes

...rs without notice. They change their mind , pricing, strategy every 2 weeks. Work life balance is poor, no job security, no proper salary hike (but lay off).

Likes

Salary is good People are good at low hierarchy

Dislikes

Top leadership knows nothing about business After 3 years product is 10% ready A lots of politics Everyone at top is obsessed with IIT tag Job security is at negative