TCS Technical Support Agent salaries in India

Likes

Job Security is best here as well as there is not much work pressure here.

Dislikes

Salary is very less here as compared to market standards. Moreover hike percentage is very low. Average hike is around 4-6% only.

Likes

Nothing. Lots of team politics. Doesn't matter you work hard and over time, still you will be getting b and c bands because of the team politics and bcz management wants other ppl to work by luring them with bait in terms of band which is not even proportional to their productivity hoping that they would work. Still ppl Don't work. In a team of 6-7 ppl 2-3 ppl will be doing the work of whole team while rest just give excuses of no knowledge in the problems and that is being accepted by management. There are so many management leaks, just bcz managers and leads doesn't wanna do their job of managing at right time so they also ask ppl to work who already are over burdened. They keep encouraging this careless attitude for the employees not taking responsibility and not delivering work. This is overall very demotivating for ppl who are actually working, honest and responsible. After sometime this kills the motivation of even hardworking employees to work and this cycle of encouraging the attitude to not work continues.

Dislikes

Everything: No bonus No incentives No time to work on enhancing your skills No proper training for handling stuffs No equal work distribution You are expected to forget your family and provide 24*7 support. No appreciation No rewards Hike almost none - 2-4% yearly Even if you are providing extended support and working in other ppl's shift bcz of their lack in learning, you are blamed for not being glued to your phone 24*7 in off time And even then there is no appreciation acknowledgement, rather you are blamed. Ppl eat your credit, asks for help all the time, most of their work is done by spoon feeding from you and even then they go behind your back to your managers completely discrediting you by which the managers even get influenced. No hierarchy followed for learning and senior - junior relationship. Managers keep encouraging no work attitude from juniors and ppl who join team afterwards. They are treaded like babies and never held accountable.

Likes

Your job will be secured

Dislikes

Salary hikes 4-7 percent, very poor for freshers No proper communication between managers on skill development, resource satisfaction etc. Please dont join in your early IT career

Likes

Job security.

Dislikes

...ee, senior management takes advantage of this and just work for status meetings. There is no reward for talented folks, not getting enough salary and there is no meaning of appraisal process.

Likes

TCS offers good work life balance and average skill development. Once you are in they rarely fire. They have variety of projects where you will be mapped according to your skill even if you are average or poor in skill.

Dislikes

Poor salary hikes, Removal of hybrid mode. And Poor promotions. Only disadvantages of TCS job as a fresher is less money.