TCS Service Desk Analyst L2 Salaries by 10+ Employees (Updated 2025)

3 - 9 years exp.

₹2.5 Lakhs - ₹6 Lakhs

Salary of majority employees

17% less than the average Service Desk Analyst L2 Salary in IT Services & Consulting Companies for 3 - 9 years of experience

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Salaries in different departments

IT & Information Security Service Desk Analyst L2 Salary 3 - 9 years exp. (6 salaries)	₹3.5 L/yr - ₹6 L/yr
Engineering - Hardware & Networks Service Desk Analyst L2 Salary 5 - 7 years exp. (3 salaries)	₹4.5 L/yr - ₹5.3 L/yr
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Customer Success, Service & Operations Service Desk Analyst L2 Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹5.3 L/yr
Media Production & Entertainment Service Desk Analyst L2 Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.6 L/yr

Last Updated: 15 Feb 2025

Companies similar to TCS for Service Desk Analyst L2

Company name	Avg Annual Salary	Open Jobs
Wipro Service Desk Analyst L2 Salary 2 - 6 years exp. (58 salaries)	₹2.5 L/yr - ₹7.5 L/yr 19% more
HCLTech Service Desk Analyst L2 Salary 0 - 6 years exp. (17 salaries)	₹2 L/yr - ₹6.5 L/yr 6% less
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Tech Mahindra Service Desk Analyst L2 Salary 2 - 8 years exp. (15 salaries)	₹4 L/yr - ₹6.2 L/yr 25% more
Capgemini Service Desk Analyst L2 Salary 1 - 3 years exp. (6 salaries)	₹3.2 L/yr - ₹4.3 L/yr 11% less
Accenture Service Desk Analyst L2 Salary 1 - 10 years exp. (5 salaries)	₹6.5 L/yr - ₹7.6 L/yr 65% more
Cognizant Service Desk Analyst L2 Salary 1 - 8 years exp. (5 salaries)	₹4.3 L/yr - ₹7.5 L/yr 32% more
NTT DATA, Inc. Service Desk Analyst L2 Salary 2 - 4 years exp. (4 salaries)	₹3.9 L/yr - ₹6 L/yr 13% more
DXC Technology Service Desk Analyst L2 Salary 1 - 6 years exp. (3 salaries)	₹2.8 L/yr - ₹7 L/yr 16% more
Infosys Service Desk Analyst L2 Salary 2 - 6 years exp. (4 salaries)	₹3.5 L/yr - ₹8 L/yr 27% more

Service Desk Analyst L2 salary at TCS ranges between ₹2.5 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 14 latest salaries received from various employees of TCS.

Experience wise TCS Service Desk Analyst L2 salaries

Last Updated: 15 Feb 2025

Experience	Avg Annual Salary
3 years (3 salaries)	₹2.5 L/yr - ₹4 L/yr
4 years (3 salaries)	₹2.5 L/yr - ₹4 L/yr
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5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹5 L/yr
6 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.5 L/yr
7 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5.3 L/yr
8 years (AmbitionBox Estimate)	₹4 L/yr - ₹8 L/yr
9 years (AmbitionBox Estimate)	₹4 L/yr - ₹6 L/yr

View all

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Top skills at TCS for Service Desk Analyst L2

ITSM Troubleshooting Service Desk Communication Skills Remote Support ITIL IT Service Desk

Salary related reviews for TCS

1.4

Rated by 6 employees for salary & benefits

Software Developer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 23 Mar 2025

1.0

for Salary and Benefits

Likes

As you all know that TCS is one of the top most company in MNCs. Company provides good security and you will not feel pressure in work.

Job security - Good

+1 more

Dislikes

Promotions, hikes and salary perspective this is top worst company in india with no hikes and promotions. They will never think about employees future and their expectations.

Salary - Bad

+2 more

Associate Consultant in Mumbai

Full Time

Engineering - Software & QA Department

1.0

• posted on 06 Mar 2025

1.0

for Salary and Benefits

Likes

Nothing found yet

Dislikes

- variable pay is scam for c3a plus people - toxic environment depends on team member and client (no team work) - zero job security , they will hire you any time and fire you with no reason it's like my bat and my ball if you gave me out then I will take my bat and ball with me no body can play - no salary growth

Salary - Bad

+6 more

System Engineer in Gurgaon / Gurugram

Full Time

Engineering - Software & QA Department

1.0

• posted on 01 Mar 2025

1.0

for Salary and Benefits

Likes

Don't like anything offices have spacious working desk and some chairs are good

Job security - Good

Dislikes

List is too long but I'll short with career progression in terms of salary, you'll get additional responsibilities daily but no compensation. No facilities for employees in office

Salary - Bad

+2 more

Software Developer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 27 Feb 2025

2.0

for Salary and Benefits

Likes

- Plenty of resources to learn from. Talent development team is actively encouraging employees to learn new tech which is very good. - People are amazing and kind. I liked everyone there. - You will get amazing role only if you are lucky. Mostly you'll get something that you don't like (for freshers ) and you can't change the role. Read cons to know why. - Great place to start career and settle at later stage of your life. Not an ideal place for in-between.

Skill development - Good

+1 more

Dislikes

...akes everyone to work in more relaxed manner. So the environment is uninspiring. - insignificant salary hike ( It doesn't beat inflation) - Takes longer time to get promoted (usually multiples of 4 years ). Your worth is measured in terms of number of years of experience only. - No support team follows proper process though they have it on paper. They'll waste your time for everything, even after leaving the company.

Salary - Poor

+3 more

System Engineer in Mumbai

Full Time

Engineering - Software & QA Department

2.0

• posted on 26 Feb 2025

1.0

for Salary and Benefits

Likes

Job is secure.

Job security - Good

Dislikes

...nal currency) and from that you can only get stuff that company has as merch. 3. I'm not against bulk hiring but as a consequence salary is already lower than market and since hikes are low as well so basically if you stay for couple years then you'll notice your friends with a package far greater than yourself. 4. Most work is support on old tech 5. No flexibility for WFH even if your team isn't there.

Salary - Bad

+5 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about TCS

View All

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

71 participants . expiring in 4d

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TCS Service Desk Analyst L2 Salary FAQs

What is the salary of Service Desk Analyst L2 at TCS ?

The average salary of a Service Desk Analyst L2 at TCS in India typically ranges from ₹2.5 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 3 years to 9 years).

The top 10% of Service Desk Analyst L2 at TCS earn more than ₹5.4 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Service Desk Analyst L2 Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ TCS employees in India.

What is the estimated take home salary of a Service Desk Analyst L2 at TCS in India?

The estimated take-home salary of a Service Desk Analyst L2 at TCS in India typically ranges from ₹31,440 to ₹32,733 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 3 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst L2 at TCS ?

To be a Service Desk Analyst L2 at TCS in india, the key skills required include:

- ITSM
- Troubleshooting
- Service Desk
- Communication Skills
- Remote Support

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than TCS for Service Desk Analyst L2 in India?

Accenture	₹6.5 Lakhs to ₹7.6 Lakhs per year
Cognizant	₹4.3 Lakhs to ₹7.5 Lakhs per year
Infosys	₹3.5 Lakhs to ₹8.0 Lakhs per year
Tech Mahindra	₹4.0 Lakhs to ₹6.2 Lakhs per year
Wipro	₹2.5 Lakhs to ₹7.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Service Desk Analyst L2 in companies similar to TCS in India?

The salary of a Service Desk Analyst L2 at companies similar to TCS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DXC Technology	₹2.8 Lakhs to ₹7.0 Lakhs per year
NTT DATA, Inc.	₹3.9 Lakhs to ₹6.0 Lakhs per year
HCLTech	₹2.0 Lakhs to ₹6.5 Lakhs per year
Capgemini	₹3.2 Lakhs to ₹4.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst L2 at TCS in India?

The salary growth for a Service Desk Analyst L2 at TCS depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst L2 can expect the following growth trajectory at TCS:

Experience	Average Salary Range
3 years	₹2.5 Lakhs to ₹4.0 Lakhs per year
4 years	₹2.5 Lakhs to ₹4.0 Lakhs per year
5 years	₹2.5 Lakhs to ₹5.0 Lakhs per year
6 years	₹3.9 Lakhs to ₹4.5 Lakhs per year

and so on.

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TCS Service Desk Analyst L2 Salaries

TCS Service Desk Analyst L2 salary in India ranges between ₹2.5 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 14 TCS latest salaries received from various employees of TCS.