Cognizant Service Desk Analyst L2 salaries in India

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Likes

Long term projects but mainly support projects. Flexible work timings On time salary and some increment every year Scope to show case your skills

Dislikes

Every time you have search for the projects once your current project ramp down

Likes

They offer competitive salary package. That’s all.

Dislikes

There’s no job satisfaction or personal growth. Enough toxic people up there in the management. So don’t expect any support. It’s all about billing. Also you need to complete a ton of courses and most of them are irrelevant or obsolete, so it just eat your valuable time. Most of the time we have to spend our personal time to do all these since there will be project deadlines.

Likes

Nothing much, it's average service type company with decent salary. But leaves are good. 30 leaves per year in a service company is really commendable.

Dislikes

1. They hire based on prospective projects, and often the projects don't land. And then they have very limited time on bench, hence job security is an issue. 2. Work from office schedule is very strict, there should be some flexibility. 3. No proper employee benefits such as outings or lunches or parties, all they care about is billing. 4. Little too much of micro-management

Likes

Cognizant offers good salary as per industry standards and you get good chance to work on latest technologies. Skill development and up-skill programs are good. You have 3 days work from office policy no pressure on maintaining minimum office hours. Good work life balance depends on role and project for me it’s manageable.

Dislikes

more ijp opportunities should be given. more on-site opportunities should be given. employee benefits should improve. Medical insurance amount should be increased with no copay option to support employees. 10 hour working hour policy should be removed.