TCS Senior Customer Service Agent Salaries by 3 Employees (Updated 2025)

5 - 6 years exp.

₹2.6 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

8% less than the average Senior Customer Service Agent Salary in IT Services & Consulting Companies for 5 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Agent Salary 6 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr
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Finance & Accounting Senior Customer Service Agent Salary 5 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 6 May 2023

Companies similar to TCS for Senior Customer Service Agent

Company name	Avg Annual Salary	Open Jobs
Air India Sats Airport Services Senior Customer Service Agent Salary 2 - 10 years exp. (27 salaries)	₹1.8 L/yr - ₹4 L/yr 13% less
Bird Worldwide Flight Services Senior Customer Service Agent Salary 3 - 8 years exp. (15 salaries)	₹2.5 L/yr - ₹4.5 L/yr 2% more
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Qatar Airways Senior Customer Service Agent Salary 4 - 11 years exp. (10 salaries)	₹1 L/yr - ₹6.5 L/yr 58% more
Concentrix Corporation Senior Customer Service Agent Salary 0 - 5 years exp. (7 salaries)	₹2.3 L/yr - ₹4 L/yr 1% less
Firstsource Solutions Senior Customer Service Agent Salary 1 - 6 years exp. (6 salaries)	₹1.1 L/yr - ₹4.5 L/yr 24% less

Senior Customer Service Agent salary at TCS ranges between ₹2.6 Lakhs to ₹5 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of TCS.

Experience wise TCS Senior Customer Service Agent salaries

Last Updated: 6 May 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹2.6 L/yr
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6 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹5 L/yr

Similar Designation salaries in TCS

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₹2 L/yr - ₹6.5 L/yr

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₹4 L/yr - ₹5.1 L/yr

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₹1 L/yr - ₹6.74 L/yr

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Salary related reviews for TCS

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 04 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

Skill development - Excellent

+4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

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What people are saying about TCS

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Trying to switch after 8 years

I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon

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TCS Senior Customer Service Agent Salary FAQs

What is the notice period for Senior Customer Service Agent at TCS?

According to AmbitionBox, 100% of the TCS Senior Customer Service Agents reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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TCS Senior Customer Service Agent Salaries

TCS Senior Customer Service Agent salary in India ranges between ₹2.6 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 TCS latest salaries received from various employees of TCS.