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3.7

based on 84.3k Reviews

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TCS Senior Customer Service Agent salaries in India

Annual salary range
5 - 6 years exp.
₹2.6 Lakhs - ₹5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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19% less than the average Senior Customer Service Agent Salary in IT Services & Consulting Companies for 5 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Agent Salary
6 years exp. (AmbitionBox Estimate)
unlock-blur

₹2.5 L/yr - ₹3.1 L/yr

Finance & Accounting
Senior Customer Service Agent Salary
5 years exp. (AmbitionBox Estimate)
unlock-blur

₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 6 May 2023

Companies similar to TCS for Senior Customer Service Agent

Company name Avg Annual Salary Open Jobs
unlock blur

₹1.8 L/yr - ₹4 L/yr

arrow icon 13% less
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

arrow icon 2% more
unlock blur

₹4.9 L/yr - ₹16.5 L/yr

arrow icon 200% more
unlock blur

₹2.3 L/yr - ₹4 L/yr

arrow icon 1% less
unlock blur

₹1.1 L/yr - ₹4.5 L/yr

arrow icon 24% less
Senior Customer Service Agent salary at TCS ranges between ₹2.6 Lakhs to ₹5 Lakhs per year for employees with experience between 5 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of TCS.

Latest annual salaries shared by TCS Senior Customer Service Agent

1y ago
avg blur mobile
6 years exp.
1y ago
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6 years exp.
1y ago
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5 years exp.

Experience wise TCS Senior Customer Service Agent salaries

Last Updated: 6 May 2023

Experience Avg Annual Salary
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹2.6 L/yr
6 years (AmbitionBox Estimate)

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₹2.8 L/yr - ₹5 L/yr

Similar Designation salaries in TCS

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₹2 L/yr - ₹6.5 L/yr
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₹1.5 L/yr - ₹6.3 L/yr
Customer Service Officer Salary
(AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr
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₹1 L/yr - ₹6.7 L/yr
Customer Agent Salary
(AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr
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₹2.8 L/yr - ₹5 L/yr
Senior Associate Salary
(7.5k salaries)
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₹1.3 L/yr - ₹8.01 L/yr
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₹1.05 L/yr - ₹5 L/yr
Passenger Service Executive Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹1 L/yr - ₹6 L/yr

Salary related reviews for TCS

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 15 Nov 2024

1.0
 for  Salary and Benefits

Likes

Team members, and Job Security

Dislikes

Every thing is good but Salary for freshers is worst and that too with worst promotion. If you are coming from different company with 3 to 5 years of experience than it is good. Also Shift timing in many projects changes every week which badly effect your health.

read more

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 08 Oct 2024

2.0
 for  Salary and Benefits

Likes

At the time of hr discussiing salary it was like she is giving money from her own pocket, very limited hike

read more

Dislikes

10 hrs shift to be shown only 9 in timesheet, cafeteria smells very bad(powai) pantries are like small call centers are much better

read more

Full Time

 · 

Other Department

4.0
  •  posted on 01 Oct 2024

3.0
 for  Salary and Benefits

Likes

Job Stability: TCS is one of the largest IT services companies in the world, offering long-term career opportunities.

Dislikes

Salary Growth: Some employees feel that salary increments are relatively low compared to industry standards, especially for long-term employees. 2. Work-Life Balance: While TCS promotes a balanced lifestyle, certain projects, especially those with tight deadlines or international clients, may require long hours. 3. Bureaucracy: Being a large organization, TCS has layers of management, which can sometimes make decision-making slow and less flexible

read more

Full Time

 · 

Shipping & Maritime Department

2.0
  •  posted on 23 Sep 2024

1.0
 for  Salary and Benefits

Likes

They give you job security but the work culture is so worst that it makes you resign . No worklife balance and the HRs at TCS don’t respond to your mails even after mailing them 20 times in 2 months.

read more

Dislikes

The HRs and worklife balance , they make you work after your logout and don’t even pay OT.

read more

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 08 Aug 2024

3.0
 for  Salary and Benefits

Likes

TCS have Full Job security like government jobs. If you want to start your career with the I advice you to join another companys before and get job after experienced bcz experienced salary is good at TCS but fresher salary is average. When employee resigned tcs he will not get hired return at TCS is a strict policy. So when you want to settle you can came to tcs. If you are It background and advanced in coding you can get Ninja it job it has great salary.

read more

Dislikes

While joining as fresher we not get best salary with comparing other It company's. Overall other employee benefits are good compare other company. I advice join TCS after get experienced.

read more
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TCS Senior Customer Service Agent Salary FAQs

What is the notice period for Senior Customer Service Agent at TCS?
According to AmbitionBox, 100% of the TCS Senior Customer Service Agents reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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TCS Senior Customer Service Agent salary in India ranges between ₹2.6 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 TCS latest salaries received from various employees of TCS.