TCS Pune Customer Service Representative Salaries by 9 Employees (Updated 2025)

2 - 8 years exp.

₹2 Lakhs - ₹5 Lakhs

Salary of majority employees

14% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 2 - 8 years of experience

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Last Updated: 9 Jan 2025

Companies similar to TCS for Customer Service Representative in Pune

TCS Customer Service Representative Salary

2 - 8 years exp. (9 salaries)

₹2 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Service Representative Salary 1 - 6 years exp. (38 salaries)	₹1.8 L/yr - ₹5 L/yr 9% less	2 job openings
Wipro Customer Service Representative Salary 0 - 3 years exp. (6 salaries)	₹2 L/yr - ₹4 L/yr 1% less	3 job openings
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Cognizant Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹3.2 L/yr - ₹4.5 L/yr 5% more
Concentrix Corporation Customer Service Representative Salary 0 - 5 years exp. (88 salaries)	₹1.5 L/yr - ₹5.5 L/yr 7% less
EOSGlobe Customer Service Representative Salary 0 - 4 years exp. (36 salaries)	₹1.2 L/yr - ₹3 L/yr 34% less

Customer Service Representative salary at TCS ranges between ₹2 Lakhs to ₹5 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 9 latest salaries received from various employees of TCS.

Experience wise TCS Customer Service Representative salaries in Pune

Last Updated: 9 Jan 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
3 years (3 salaries)	₹2.6 L/yr - ₹3.5 L/yr
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4 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr
7 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
8 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.8 L/yr

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Similar Designation salaries in TCS

Customer Service Executive Salary

(67 salaries)

₹1.15 L/yr - ₹5.75 L/yr

Customer Care Executive Salary

(48 salaries)

₹1.8 L/yr - ₹5 L/yr

Customer Service Associate Salary

(38 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Service Engineer Salary

(22 salaries)

₹14.6 L/yr - ₹21.21 L/yr

Senior Customer Service Executive Salary

(17 salaries)

₹2.8 L/yr - ₹6.2 L/yr

Customer Support Executive Salary

(14 salaries)

₹2.9 L/yr - ₹6.05 L/yr

Customer Relationship Manager Salary

(7 salaries)

₹3.5 L/yr - ₹9.5 L/yr

Customer Service Manager Salary

(3 salaries)

₹4.5 L/yr - ₹9.25 L/yr

Top skills at TCS for Customer Service Representative

Customer Service International BPO Chat Process BPO Customer Service International Chat Process Web Chat

Salary related reviews for TCS

Senior Associate in Mumbai

Full Time

Shipping & Maritime Department

3.0

• posted on 18 Jan 2025

2.0

for Salary and Benefits

Likes

Best place to experience person, if you not want work in pressure than this company is your type.

Job security - Excellent

Dislikes

Salary growth is very low as compared other bpo company for freshers and experience employees politics they think that we are the only boss

Salary - Poor

+2 more

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

work environment, career growth opportunities, and work-life balance:

Skill development - Good

+3 more

Dislikes

low salary compared to market standards, slow career progression, limited learning opportunities, a culture of internal politics, inconsistent project allocations, sometimes repetitive and mundane work, poor work-life balance depending on the project, and a lack of autonomy in decision-making.

Promotions - Poor

Process Associate in Kolkata

Full Time

Finance & Accounting Department

4.0

• posted on 10 Dec 2024

3.0

for Salary and Benefits

Likes

Here you can work life balance and learn many things even company providing you multiple learning platform where you upskill your self

Skill development - Excellent

+3 more

Dislikes

Here salary is low in compare to other equivalent MNC and incriminating is also low but other benefits like job security are great

Customer Support Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Job security - Excellent

+1 more

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Process Associate in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

5.0

• posted on 04 Dec 2024

3.0

for Salary and Benefits

Likes

TCS is best no other company beat TCS work culture and security especially for girls is very good

Skill development - Excellent

+4 more

Dislikes

TCS is best but when we talk about promotion and salary expectation it's not worthy.for freshers very less salary

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about TCS

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

66 participants . expiring in 5d

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TCS Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at TCS in Pune?

The average salary of a Customer Service Representative at TCS in Pune typically ranges from ₹2.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Customer Service Representative in Pune at TCS earn more than ₹4.7 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Service Representative Salaries at TCS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 TCS employees in India.

What is the estimated take home salary of a Customer Service Representative at TCS in Pune?

The estimated take-home salary of a Customer Service Representative at TCS in Pune typically ranges from ₹25,561 to ₹26,992 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of TCS. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Representative at TCS in Pune?

To be a Customer Service Representative at TCS in Pune, the key skills required include:

- Customer Service
- International BPO
- Chat Process
- BPO Customer Service
- International Chat Process

These skills are highly valued at TCS and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than TCS for Customer Service Representative in India?

Cognizant

₹3.2 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by TCS, depending on the role and experience level.

What is the salary of a Customer Service Representative in companies similar to TCS in Pune?

The salary of a Customer Service Representative at companies similar to TCS in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹2.0 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation	₹1.5 Lakhs to ₹5.5 Lakhs per year
Tech Mahindra	₹1.8 Lakhs to ₹5.0 Lakhs per year
EOSGlobe	₹1.2 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at TCS in Pune?

The salary growth for a Customer Service Representative at TCS in Pune depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in Pune can expect the following growth trajectory at TCS:

Experience	Average Salary Range
2 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
3 years	₹2.6 Lakhs to ₹3.5 Lakhs per year
4 years	₹2.9 Lakhs to ₹3.8 Lakhs per year
5 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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TCS Customer Service Representative Salaries in Pune

TCS Customer Service Representative salary in Pune ranges between ₹2 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 TCS latest salaries received from various employees of TCS.