Synchrony Senior Customer Service Agent salaries in India

Likes

The company policies are great but compensation are less and since covid hit it the work culture went downhill.

Dislikes

There is nothing specific but they did become a little not so friendly towards employees after covid hit the management went downhill and they i guess stopped caring about employees.

Likes

Synchrony has excellent team culture.It has excellent training programmes. The managers are very frendly and helpful.The company is open to innovation and readily adopts to latest technology.It has an excellent work culture.

Dislikes

Compensation is decent, but growth is slow. The work pressure is high.

Likes

Synchrony provides the best environment for a fresher to start their career. They also provide all facilities for their employees and take great consideration for their benefit.

Dislikes

The salary, as they don't provide incentives or bonuses for employees who would do well compared to others

Likes

Synchrony financials is a great place to work . I have worked with the most kind and professional team . Mentors are very supportive. Synchrony cares about thier employees That's what it makes the company a great place to work.

Dislikes

Unseen Politics . Leave policies Salary hike

Likes

Very less pay. You are forced to take calls even you move into other role. Pay is very very less. You can expect hike only upto 6% even you are excellant performer. Leaves are a big headache. You will have sufficient leave balance but no slots as usual to get approved. Pay is very very less across. You will get gifts quaterly and other occasions which they say that they are doing so much for employees. If pay slab is increased people will come forward to work and people will refer others.

Dislikes

Pay is very less. Only 3k per month hike you get every year. Hardly 30to 32k increase you get as yearly hike.