Sutherland Global Services Mumbai Technical Support Associate Salaries by 6 Employees

1 - 5 years exp.

₹1.9 Lakh - ₹4 Lakhs

Avg. annual salary

Monthly In-hand Salary

8% less than the average Technical Support Associate Salary in IT Services & Consulting Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Associate Salary 1 - 5 years exp. (4 salaries)	₹1.9 L/yr - ₹4 L/yr
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IT & Information Security Technical Support Associate Salary 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹4.2 L/yr

Last Updated: 25 Feb 2024

Companies similar to Sutherland Global Services for Technical Support Associate in Mumbai

Sutherland Global Services Technical Support Associate Salary

1 - 5 years exp. (6 salaries)

₹1.9 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Technical Support Associate Salary 0 - 6 years exp. (23 salaries)	₹1.9 L/yr - ₹5.4 L/yr 11% more
Accenture Technical Support Associate Salary 3 - 7 years exp. (10 salaries)	₹3.2 L/yr - ₹5.2 L/yr 37% more
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TCS Technical Support Associate Salary 1 - 7 years exp. (10 salaries)	₹2 L/yr - ₹6 L/yr 10% more
Teleperformance Technical Support Associate Salary 0 - 7 years exp. (8 salaries)	₹2.8 L/yr - ₹4.5 L/yr 3% more
Aurionpro Solutions Technical Support Associate Salary 1 - 5 years exp. (7 salaries)	₹2.3 L/yr - ₹3.2 L/yr 21% less

Technical Support Associate salary at Sutherland Global Services ranges between ₹1.9 Lakh to ₹4 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 6 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Technical Support Associate salaries in Mumbai

Last Updated: 25 Feb 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
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3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
5 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.8 L/yr

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Technical Support Executive Salary

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Customer Support Executive Salary

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Senior Process Associate Salary

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Desktop Support Engineer Salary

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₹2.11 L/yr - ₹3 L/yr

Top skills at Sutherland Global Services for Technical Support Associate

Communication Skills International Voice Process Technical Support bpo international bpo Night Shift Outbound Antivirus CCNA international Troubleshooting Antivirus Customer Care Networking Customer Service

Salary related reviews for Sutherland Global Services

2.0

Rated by 1 employees for salary & benefits

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Technical Support Associate (working remotely)

Full Time

IT & Information Security Department

1.0

• posted on 08 Jan 2023

1.0

for Salary and Benefits

Likes

The only thing I liked was permanent work from home.

Dislikes

...ture is also negative and it's all just politics. There is no learning curve. I always got 3000-4000 lesser than my actual salary and the answer to this was "We will look into this".

Salary - Bad

+4 more

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Sutherland Global Services Technical Support Associate Salary FAQs

What is the salary of Technical Support Associate at Sutherland Global Services in Mumbai?

The average salary of a Technical Support Associate at Sutherland Global Services in Mumbai typically ranges from ₹1.9 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Technical Support Associate in Mumbai at Sutherland Global Services earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Technical Support Associate Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Sutherland Global Services employees in India.

What is the estimated take home salary of a Technical Support Associate at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Technical Support Associate at Sutherland Global Services in Mumbai typically ranges from ₹25,529 to ₹26,960 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Technical Support Associate at Sutherland Global Services in Mumbai?

To be a Technical Support Associate at Sutherland Global Services in Mumbai, the key skills required include:

- Communication Skills
- International Voice Process
- Technical Support
- bpo
- international bpo

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Sutherland Global Services for Technical Support Associate in India?

Accenture	₹3.2 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation	₹1.9 Lakhs to ₹5.4 Lakhs per year
TCS	₹2.0 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹2.8 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Technical Support Associate in companies similar to Sutherland Global Services in Mumbai?

The salary of a Technical Support Associate at companies similar to Sutherland Global Services in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Aurionpro Solutions

₹2.3 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Technical Support Associate at Sutherland Global Services in Mumbai?

The salary growth for a Technical Support Associate at Sutherland Global Services in Mumbai depends on factors such as experience, performance, and promotions. On average, a Technical Support Associate in Mumbai can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
1 year	₹2.8 Lakhs to ₹3.6 Lakhs per year
2 years	₹3.0 Lakhs to ₹3.9 Lakhs per year
3 years	₹3.3 Lakhs to ₹4.2 Lakhs per year
4 years	₹3.5 Lakhs to ₹4.5 Lakhs per year

and so on.

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Sutherland Global Services Technical Support Associate Salaries in Mumbai

Sutherland Global Services Technical Support Associate salary in Mumbai ranges between ₹1.9 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.