Sutherland Global Services Senior Director Customer Experience salaries in India

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

Likes

Salary and payroll was very satisfying. There were no problem on receiving the pay. There are lot many opportunities to learn more

Dislikes

There is no work life balance. Hard working employees will always be dumped up with all the works instead employees who are still acting as if they were busy are still enjoying their lives without any work and getting the pleasure by dumping their works to others. Also some US employees will always provoke that Indian employees are not upto the mark and not smarter than them. Some employees still working in higher positions without any knowledge in their field. Exit interview was not scheduled by HR. There was no clarity when will we get settlement and whom to approach. Last but not the least please treat the employees as human being. Also do understand that even they have their families to take care of.

Likes

Lot of people are put under bench during lockdown. I am also in long leave without pay. There is no proper response when we will be called back.

Dislikes

No Job security and growth. If you know someone in top management you can settle happily.

Likes

Working atmosphere and the infrastructures are good. You get salary on time.

Dislikes

It's not the place to work for carrier oriented guys. Hardly give Appraisal of 8-12%. Salary and incentives are too less compared to marketplace.

Likes

...nt situation. They never ask you to leave apart from any Zero Tolerance case. Salary and Benefits no issue. Work life balance no issue Getting promotion no issue.

Dislikes

No Reason for dislike.