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Sutherland Global Services Quality Manager salaries in Chennai

Annual salary range
12 - 15 years exp.
₹9.4 Lakhs - ₹15 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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12% less than the average Quality Manager Salary in IT Services & Consulting Companies for 12 - 15 years of experience

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Last Updated: 29 Dec 2024

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Sutherland Global Services Quality Manager Salary

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₹9.4 L/yr - ₹15 L/yr

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Quality Manager salary at Sutherland Global Services ranges between ₹9.4 Lakhs to ₹15 Lakhs per year for employees with experience between 12 years to 15 years. Salary estimates are based on 3 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Quality Manager in Chennai

3mo ago
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12 years exp.
4mo ago
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15 years exp.
1y ago
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13 years exp.

Experience wise Sutherland Global Services Quality Manager salaries in Chennai

Last Updated: 29 Dec 2024

Experience Avg Annual Salary
12 years (AmbitionBox Estimate)

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₹10.9 L/yr - ₹13.9 L/yr
13 years (AmbitionBox Estimate)

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₹10.9 L/yr - ₹13.9 L/yr
14 years (AmbitionBox Estimate)

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₹10.9 L/yr - ₹13.9 L/yr
15+ years (AmbitionBox Estimate)

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₹10.9 L/yr - ₹14 L/yr

Similar Designation salaries in Sutherland Global Services

Quality Analyst Salary
(91 salaries)
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₹1.48 L/yr - ₹6 L/yr

Top skills at Sutherland Global Services for Quality Manager

Quality Management Quality Analysis Six Sigma Call Quality Black Belt Call Monitoring international bpo Quality Quality Assurance international process Service Excellence Management International Voice Process international voice QA QC Tools

Salary related reviews for Sutherland Global Services

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Quality Assurance Department

1.0
  •  posted on 22 Apr 2022

1.0
 for  Salary and Benefits

Likes

No job security, poor management with insane long work hours with less pay and expect zero growth.

Dislikes

Zero career growth pay package insufficient to meet basic life needs and way too less compared to the long hours put in to forcefully meet business requirements.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Quality Assurance Department

1.0
  •  posted on 22 Sep 2021

1.0
 for  Salary and Benefits

Likes

Seriously nothing. It's a good place for level 1 employees. When it comes to promotion and stuffs, they won't pay what you're worth of.

read more

Dislikes

I regret getting promoted with no increase in pay. As a level 1/tier 1 employee, I was okay with Sutherland, when it comes to higher role, they're not the best company to settle with. One should leave with a experience of 2 years in Sutherland and that is what is good.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Mar 2025

4.0
 for  Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

read more
  • Salary - Good
  • +2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

  • Company culture - Poor

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Mar 2025

2.0
 for  Salary and Benefits

Likes

Nothing.

Dislikes

...ast two years in SAS process at Airoli. There's lots of fevoritism and politics. You won't get any promotion or salary hike until and unless you're in manager's a$$ licker list. Even if you get, you'll have countless responsibilities for the penny hike. They just talk sweet and give fake promises when you reach out to them with your problems. The most pathetic thing is they make rotational shifts compulsory then deduct night transport cost from the salary, and act as if they're doing a favor. There's no job security as you'll in constant pressure of getting layed off if you don't do things as per their convenience. The management does absolutely nothing even if there's a huge issue like fraud. I won't even give one star if it wasn't necessary to submit the review.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 05 Mar 2025

1.0
 for  Salary and Benefits

Likes

1. The work is satisfactory, no matter which client you work for. It's a young environment, so there is a lot of potential for good networking at an early age for freshers and students. 2. The upper management is so toxic that you will learn the art of self-advocating. If you can survive at Sutherland, you will eat the management alive at any other company. 3. There are 15-30-15-minute breaks with a timer running always. If you are a smoker, after three months at Sutherland, you will be faster than the flash to mark break on your computer, see the 15-minute timer begin, run to the entry of your floor, pass through the security gate of your floor (you can only pass through one after another, a minimum of 15 seconds per entry/exit), catch a lift with a minimum wait time of 5 minutes (because the lifts are substandard, at least one doesn't work every day), go to the entirely different other corner of the office, or outside the office (no other areas allow smoking), smoke, run back, again wait for the lift, pass through the gate, run to your work desk, enter your password, and mark break end. All of this should be done in 14 minutes and 59 seconds, or you will get a warning letter that stops any promotions for six months. You do this every day.

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  • Work satisfaction - Good

Dislikes

...but this hardly compensates for the prior lack of control over personal time. 2. Predatory Compensation and Subpar Resources: The pay packages at Sutherland are misleading and often exploitative. New hires rarely receive their full compensation during the initial four months, earning less than basic laborers. The company culture prioritizes cost-cutting over employee well-being, evident in the shared equipment and inadequate resources. Salaries, while supposedly paid on time, are frequently inaccurate and require significant effort to rectify. Travel allowances are minimal, leaving employees feeling undervalued and financially strained. 3. Illusory Job Security and Disrespectful Treatment: Despite claims of job security, Sutherland maintains an environment of fear, where even top performers can be abruptly dismissed without warning or justification. Employees can be terminated without a transparent process, escorted from the premises with a shocking lack of respect for their contributions. This disregard for employee dignity contributes to an atmosphere of insecurity and anxiety. Your pay slip will always be a joke, as such is my true and honest experience.

read more
  • Salary - Bad
  • +3 more
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Sutherland Global Services Quality Manager Salary FAQs

How the salary growth look like for a Quality Manager at Sutherland Global Services in Chennai?
The salary growth for a Quality Manager at Sutherland Global Services in Chennai depends on factors such as experience, performance, and promotions. On average, a Quality Manager in Chennai can expect the following growth trajectory at Sutherland Global Services:

Experience Average Salary Range
12 years ₹10.9 Lakhs to ₹13.9 Lakhs per year
13 years ₹10.9 Lakhs to ₹13.9 Lakhs per year
14 years ₹10.9 Lakhs to ₹13.9 Lakhs per year
15 years ₹10.9 Lakhs to ₹14.0 Lakhs per year
and so on.

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Sutherland Global Services Quality Manager salary in Chennai ranges between ₹9.4 Lakhs to ₹15 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.