Sutherland Global Services Director Service Delivery Salaries by 3 Employees (Updated 2024)

15 - 16 years exp.

₹23 Lakhs - ₹30 Lakhs

Low Confidence

Salary of majority employees

49% less than the average Director Service Delivery Salary in IT Services & Consulting Companies for 15 - 16 years of experience

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Last Updated: 30 Nov 2023

Companies similar to Sutherland Global Services for Director Service Delivery

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Director Service Delivery Salary 16 - 23 years exp. (6 salaries)	₹49 L/yr - ₹60 L/yr 112% more
HCLTech Director Service Delivery Salary 18 - 30 years exp. (4 salaries)	₹44.3 L/yr - ₹90 L/yr 137% more
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Fujitsu Director Service Delivery Salary 20 - 26 years exp. (7 salaries)	₹42.5 L/yr - ₹47 L/yr 76% more
Atos Director Service Delivery Salary 15 - 23 years exp. (3 salaries)	₹21 L/yr - ₹37 L/yr 9% more
NTT Data Information Processing Services Director Service Delivery Salary 0 - 15 years exp. (3 salaries)	₹24 L/yr - ₹26.1 L/yr 3% less

Director Service Delivery salary at Sutherland Global Services ranges between ₹23 Lakhs to ₹30 Lakhs per year for employees with experience between 15 years to 16 years. Salary estimates are based on 3 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Director Service Delivery salaries

Last Updated: 30 Nov 2023

Experience	Avg Annual Salary
15+ years (3 salaries)	₹23 L/yr - ₹30 L/yr
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Top skills at Sutherland Global Services for Director Service Delivery

Service Delivery Management Account Management Customer Service Communication Skills customer support Leadership Skills Performance Management Service Delivery Shrinkage

Salary related reviews for Sutherland Global Services

2.1

Rated by 2 employees for salary & benefits

CS Internet Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 28 Nov 2024

3.0

for Salary and Benefits

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Associate in Chennai

Full Time

IT & Information Security Department

3.0

• posted on 26 Nov 2024

2.0

for Salary and Benefits

Likes

As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company

Dislikes

After 9 hours they ask to work and no compensation for over time works. After working hours they will consume your time in the name of huddle (meeting)

Associate Manager in Kochi

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Sep 2024

2.0

for Salary and Benefits

Likes

Nil

Dislikes

-Toxic work culture. -Pay very less compared to the market trends. -Very less opportunity for learning. -Monotonous decesion making by the Senior Leadership. -Management will not allow to take leaves. -Management will force you to work even if you are ill. -They will humiliate infront of peers. -They will not provide enough training to get the work done. -They will shout at their employees. -Recently they were giving team manager promotions for employees who doesn't have the desired skills to manage the team. Neither they are not being provided with enough training to manage the team. This has caused poor performance of the team's. -They will give very minimal importance to mental well-being of the employee's.

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Team Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Aug 2024

1.0

for Salary and Benefits

Likes

They always ask you for extending shift without pay on every client visit and change shift every month.

Dislikes

They always ask tp extend shift for more than 12hrs without any pay Change shift every month No salary

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Director Service Delivery Salary FAQs

What is the notice period for Director Service Delivery at Sutherland Global Services?

According to AmbitionBox, 67% of the Sutherland Global Services Director Service Deliverys reported a notice period of 15 days or less, 33% reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Director Service Delivery Salaries

Sutherland Global Services Director Service Delivery salary in India ranges between ₹23 Lakhs to ₹30 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.