Sutherland Global Services Mumbai Customer Support Associate Salaries by Employees (Updated 2024)

Companies similar to Sutherland Global Services for Customer Support Associate in Mumbai

Sutherland Global Services Customer Support Associate Salary

(AmbitionBox Estimate)

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Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Support Associate Salary 0 - 6 years exp. (122 salaries)	₹1.3 L/yr - ₹5.5 L/yr 33% more	9 job openings
Accenture Customer Support Associate Salary 0 - 6 years exp. (24 salaries)	₹1.5 L/yr - ₹5.5 L/yr 99% more
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Teleperformance Customer Support Associate Salary 0 - 6 years exp. (39 salaries)	₹1.4 L/yr - ₹4 L/yr 43% more	1 job opening
First Source Customer Support Associate Salary 0 - 5 years exp. (15 salaries)	₹1.9 L/yr - ₹3.5 L/yr 36% more	3 job openings
Cex Webuy Entertainment Customer Support Associate Salary 0 - 5 years exp. (6 salaries)	₹3.4 L/yr - ₹4.8 L/yr 111% more

Similar Designation salaries in Sutherland Global Services

Senior Associate Salary

(168 salaries)

₹1.85 L/yr - ₹8 L/yr

Customer Service Associate Salary

(92 salaries)

₹1.5 L/yr - ₹5.8 L/yr

Customer Service Executive Salary

(91 salaries)

₹1.3 L/yr - ₹4.7 L/yr

Customer Care Executive Salary

(59 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(32 salaries)

₹1.4 L/yr - ₹4 L/yr

Customer Support Executive Salary

(11 salaries)

₹2.1 L/yr - ₹3.7 L/yr

Customer Service Manager Salary

(7 salaries)

₹2 L/yr - ₹4.5 L/yr

Top skills at Sutherland Global Services for Customer Support Associate

Non Voice Process customer support Communication Skills International Voice Process international bpo Email Support Customer Service Bpo Voice Semi Voice chat support Written Communication email process bpo non voice blended process Verbal Communication

Salary related reviews for Sutherland Global Services

5.0

Rated by 1 employees for salary & benefits

Customer Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jul 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about it there. Simply a waste, and working there was a bad dream or nightmare.

Dislikes

...workers who work there.Always performance, performance.....no work-life balance. No proper compensation for work, and no appreciation at all.Those who perform well do not get promoted. Only those who satisfy the managers and senior managers get everything.Specifically in amazon projects. Even if we want to leave the job, they won't let us, and they don't allow us to advance to higher positions within that job either."If someone wants to leave the company, they give mental torture and deceive them by offering work from home.

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Senior Associate in Chengalpattu

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2024

1.0

for Salary and Benefits

Likes

NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner

Dislikes

BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude.

Senior Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 13 Sep 2023

2.0

for Salary and Benefits

Likes

Nothing much to say

Dislikes

... From the time of documentation no proper communication. Worst in communication. Even the performance incentive is deducted from your pay, no night shift allowances though they are grave yard shifts. Your shifts keep changing every month which effects your health and poor in approving leaves though you are sick

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Jun 2024

3.0

for Salary and Benefits

Likes

Good opportunity for Fresher to take an experence from the company, u can built your career in MNC

Dislikes

Should have cab facility in day shift and Salary package should increase and Many cut off in Incentive

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Customer Support Associate Salary FAQs

What is the notice period for Customer Support Associate at Sutherland Global Services in Mumbai?

According to AmbitionBox, 67% of the Sutherland Global Services Customer Support Associates in Mumbai reported a notice period of 2 Months, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.