Sutherland Global Services Customer Support Agent Salaries by 10+ Employees

0 - 6 years exp.

₹1.8 Lakh - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Support Agent Salary in IT Services & Consulting Companies for 0 - 6 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Support Agent Salary 1 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹3.3 L/yr
Sales & Business Development Customer Support Agent Salary 3 - 5 years exp. (3 salaries)	₹3.3 L/yr - ₹3.6 L/yr
Login to view exact salary
Engineering - Software & QA Customer Support Agent Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr
Administration & Facilities Customer Support Agent Salary 1 - 6 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.3 L/yr
Aviation & Aerospace Customer Support Agent Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.9 L/yr

Last Updated: 5 Apr 2024

Companies similar to Sutherland Global Services for Customer Support Agent

Company name	Avg Annual Salary	Open Jobs
FIS Customer Support Agent Salary 1 - 2 years exp. (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr 2% less
IGT Solutions Customer Support Agent Salary 4 - 5 years exp. (3 salaries)	₹2 L/yr - ₹3.6 L/yr 1% more
Login to view exact salary
Teleperformance Customer Support Agent Salary 0 - 5 years exp. (13 salaries)	₹1.2 L/yr - ₹4.6 L/yr 2% less
Concentrix Corporation Customer Support Agent Salary 0 - 4 years exp. (8 salaries)	₹2 L/yr - ₹3.6 L/yr 12% less
Amazon Customer Support Agent Salary 2 - 4 years exp. (7 salaries)	₹2 L/yr - ₹3.5 L/yr 8% less

Customer Support Agent salary at Sutherland Global Services ranges between ₹1.8 Lakh to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 12 latest salaries received from various employees of Sutherland Global Services.

Latest annual salaries shared by Sutherland Global Services Customer Support Agent

9mo ago

₹3 Lakhs

4 years exp.

9mo ago

₹3.3 Lakhs

6 years exp.

1y ago

₹3.6 Lakhs

5 years exp.

1y ago

₹3.6 Lakhs

4 years exp.

1y ago

₹2.5 Lakhs

5 months exp.

1y ago

2 years exp.

1y ago

3 years exp.

1y ago

3 years exp.

1y ago

1 year exp.

1y ago

1 year exp.

Experience wise Sutherland Global Services Customer Support Agent salaries

Last Updated: 5 Apr 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
1 year (4 salaries)	₹1.8 L/yr - ₹5.3 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
5 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr

View all

Similar Designation salaries in Sutherland Global Services

Senior Associate Salary

(1.9k salaries)

₹1.8 L/yr - ₹7.76 L/yr

Customer Service Associate Salary

(1.6k salaries)

₹1 L/yr - ₹5.5 L/yr

Customer Service Executive Salary

(685 salaries)

₹1.3 L/yr - ₹5.82 L/yr

Process Associate Salary

(646 salaries)

₹1.25 L/yr - ₹4.8 L/yr

Team Lead Salary

(609 salaries)

₹1.85 L/yr - ₹9.01 L/yr

Customer Support Executive Salary

(444 salaries)

₹1 L/yr - ₹4.56 L/yr

Customer Support Associate Salary

(391 salaries)

₹1 L/yr - ₹4 L/yr

Technical Support Engineer Salary

(298 salaries)

₹1.75 L/yr - ₹6.5 L/yr

Technical Support Associate Salary

(240 salaries)

₹1.3 L/yr - ₹5 L/yr

Customer Care Executive Salary

(238 salaries)

₹1 L/yr - ₹5 L/yr

Top skills at Sutherland Global Services for Customer Support Agent

customer care customer support voice process Email Support Telecalling Customer Service phone banking Domestic BPO voice support call center international call center

Salary related reviews for Sutherland Global Services

3.1

Rated by 4 employees for salary & benefits

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Customer Associate in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

4.0

• posted on 22 Jan 2025

3.0

for Salary and Benefits

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Skill development - Good

+5 more

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

Got a question about Sutherland Global Services?

Ask anonymously on communities.

Sutherland Global Services Customer Support Agent Salary FAQs

What is the salary of Customer Support Agent at Sutherland Global Services ?

The average salary of a Customer Support Agent at Sutherland Global Services in India typically ranges from ₹1.8 Lakhs to ₹3.6 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Support Agent at Sutherland Global Services earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Support Agent Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Support Agent at Sutherland Global Services in India?

The estimated take-home salary of a Customer Support Agent at Sutherland Global Services in India typically ranges from ₹21,897 to ₹23,382 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Agent at Sutherland Global Services ?

To be a Customer Support Agent at Sutherland Global Services in india, the key skills required include:

- customer care
- customer support
- voice process
- Email Support
- Telecalling

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Sutherland Global Services for Customer Support Agent in India?

IGT Solutions

₹2.0 Lakhs to ₹3.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Customer Support Agent in companies similar to Sutherland Global Services in India?

The salary of a Customer Support Agent at companies similar to Sutherland Global Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

FIS	₹2.7 Lakhs to ₹3.5 Lakhs per year
Teleperformance	₹1.2 Lakhs to ₹4.6 Lakhs per year
Amazon	₹2.0 Lakhs to ₹3.5 Lakhs per year
Concentrix Corporation	₹2.0 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Agent at Sutherland Global Services in India?

The salary growth for a Customer Support Agent at Sutherland Global Services depends on factors such as experience, performance, and promotions. On average, a Customer Support Agent can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
Fresher	₹2.6 Lakhs to ₹3.3 Lakhs per year
1 year	₹1.8 Lakhs to ₹5.3 Lakhs per year
2 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.5 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Sutherland Global Services Salaries >
Sutherland Global Services Customer Support Agent Salaries

Sutherland Global Services Customer Support Agent salary in India ranges between ₹1.8 Lakh to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.