Sutherland Global Services Customer Service Expert Salaries by 4 Employees

2 - 6 years exp.

₹2 Lakhs - ₹4.5 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

5% less than the average Customer Service Expert Salary in IT Services & Consulting Companies for 2 - 6 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Expert Salary 5 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
Customer Success, Service & Operations Customer Service Expert Salary 6 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
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Engineering - Hardware & Networks Customer Service Expert Salary 2 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.2 L/yr
Engineering - Software & QA Customer Service Expert Salary 5 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.1 L/yr

Last Updated: 3 Oct 2023

Companies similar to Sutherland Global Services for Customer Service Expert

Company name	Avg Annual Salary	Open Jobs
IGT Solutions Customer Service Expert Salary 0 - 2 years exp. (3 salaries)	₹1.9 L/yr - ₹4.8 L/yr 8% more
Allianz Services Customer Service Expert Salary 1 - 10 years exp. (12 salaries)	₹3.6 L/yr - ₹7.3 L/yr 107% more
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Teleperformance Customer Service Expert Salary 0 - 2 years exp. (11 salaries)	₹1.1 L/yr - ₹2.5 L/yr 35% less
Praxis Services Customer Service Expert Salary 0 - 1 year exp. (11 salaries)	₹2.6 L/yr - ₹3.6 L/yr 6% more	3 job openings
Smart Drive Systems Customer Service Expert Salary 1 - 7 years exp. (10 salaries)	₹1.3 L/yr - ₹3.5 L/yr 25% less

Customer Service Expert salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Service Expert salaries

Last Updated: 3 Oct 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
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4 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.7 L/yr

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Salary related reviews for Sutherland Global Services

Operations Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Apr 2025

1.0

for Salary and Benefits

Likes

Tools to work

Company culture - Excellent

Dislikes

Pay is very bad ,Salary should be at Market level with other companies , no proper cafeteria, spoilt food , expensive food at cafeteria Management does not care about well being, management does not look keep the buliding clean , smelly toilets no proper cleaning, desks are dirty

Salary - Bad

+4 more

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Process Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Aug 2024

3.0

for Salary and Benefits

Likes

Good for gaining experience as a fresher.

Dislikes

...mination in the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Sutherland Global Services Customer Service Expert Salary FAQs

What is the salary of Customer Service Expert at Sutherland Global Services ?

The average salary of a Customer Service Expert at Sutherland Global Services in India typically ranges from ₹2.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Customer Service Expert at Sutherland Global Services earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Service Expert Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Service Expert at Sutherland Global Services in India?

The estimated take-home salary of a Customer Service Expert at Sutherland Global Services in India typically ranges from ₹21,387 to ₹23,030 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Sutherland Global Services for Customer Service Expert in India?

Allianz Services	₹3.6 Lakhs to ₹7.3 Lakhs per year
IGT Solutions	₹1.9 Lakhs to ₹4.8 Lakhs per year
Praxis Services	₹2.6 Lakhs to ₹3.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Customer Service Expert in companies similar to Sutherland Global Services in India?

The salary of a Customer Service Expert at companies similar to Sutherland Global Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Smart Drive Systems	₹1.3 Lakhs to ₹3.5 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Expert at Sutherland Global Services in India?

The salary growth for a Customer Service Expert at Sutherland Global Services depends on factors such as experience, performance, and promotions. On average, a Customer Service Expert can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
2 years	₹1.8 Lakhs to ₹2.3 Lakhs per year
3 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
4 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
5 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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Sutherland Global Services Customer Service Expert Salaries

Sutherland Global Services Customer Service Expert salary in India ranges between ₹2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.