Sutherland Global Services Kochi Associate IT Helpdesk Salaries by 10+ Employees (Updated 2024)

0 - 6 years exp.

₹2.1 Lakhs - ₹4 Lakhs

Salary of majority employees

At par with the average Associate IT Helpdesk Salary in IT Services & Consulting Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Associate IT Helpdesk Salary 1 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹3.5 L/yr
Engineering - Hardware & Networks Associate IT Helpdesk Salary 6 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹4 L/yr
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Human Resources Associate IT Helpdesk Salary 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.2 L/yr

Last Updated: 5 Dec 2023

Associate IT Helpdesk salary at Sutherland Global Services ranges between ₹2.1 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 16 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Associate IT Helpdesk salaries in Kochi

Last Updated: 5 Dec 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr
1 year (3 salaries)	₹2 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.3 L/yr
3 years (4 salaries)	₹2.2 L/yr - ₹3.6 L/yr
4 years (3 salaries)	₹3.2 L/yr - ₹6 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.3 L/yr
6 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4 L/yr

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Similar Designation salaries in Sutherland Global Services

IT Associate Salary

(5 salaries)

₹3 L/yr - ₹3.21 L/yr

Engineer- Customer Support Salary

(3 salaries)

₹2.5 L/yr - ₹2.8 L/yr

Associate Customer Support Engineer Salary

(3 salaries)

₹2.95 L/yr - ₹3.2 L/yr

Top skills at Sutherland Global Services for Associate IT Helpdesk

Administration Communication Skills Talent Acquisition Recruitment Customer Service Inbound Calls

Salary related reviews for Sutherland Global Services

2.7

Rated by 4 employees for salary & benefits

Associate IT Helpdesk in Chennai

Engineering - Hardware & Networks Department

4.0

• posted on 26 Sep 2019

2.0

for Salary and Benefits

Likes

Great work environment. Good infrastructure. Great place to work as a temp job.

Dislikes

Compensation is very low as per the work load. Growth opportunities are seldom. Better opportunities tends to go people based on personal relationship rather than merit.

Associate IT Helpdesk in Chennai

Consultant Department

4.0

• posted on 21 Jun 2018

3.0

for Salary and Benefits

Likes

Perfect place for any fresher to know about corporate culture. Good job security. Can learn a lot.

Dislikes

Growth in designation is very slow. Compensation and hike are below average. Communication barrier is there between employment and HRs

CS Internet Associate in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 28 Nov 2024

3.0

for Salary and Benefits

Likes

Getting salary on or before 31st.

Dislikes

No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.

Associate in Chennai

Full Time

IT & Information Security Department

3.0

• posted on 26 Nov 2024

2.0

for Salary and Benefits

Likes

As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company

Dislikes

After 9 hours they ask to work and no compensation for over time works. After working hours they will consume your time in the name of huddle (meeting)

Associate Manager in Kochi

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 19 Sep 2024

2.0

for Salary and Benefits

Likes

Nil

Dislikes

-Toxic work culture. -Pay very less compared to the market trends. -Very less opportunity for learning. -Monotonous decesion making by the Senior Leadership. -Management will not allow to take leaves. -Management will force you to work even if you are ill. -They will humiliate infront of peers. -They will not provide enough training to get the work done. -They will shout at their employees. -Recently they were giving team manager promotions for employees who doesn't have the desired skills to manage the team. Neither they are not being provided with enough training to manage the team. This has caused poor performance of the team's. -They will give very minimal importance to mental well-being of the employee's.

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Sutherland Global Services Associate IT Helpdesk Salary FAQs

What is the salary of Associate IT Helpdesk at Sutherland Global Services Kochi?

Associate IT Helpdesk salary at Sutherland Global Services in Kochi ranges between ₹2.1 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 2% more than the average Associate IT Helpdesk Salary in India. Salary estimates are based on 16 latest salaries received from various employees of Sutherland Global Services Kochi.

How does the salary of a Associate IT Helpdesk at Sutherland Global Services Kochi compare with the average salary range for this job?

The average salary of a Associate IT Helpdesk at Sutherland Global Services is 2% more than the average salary of a Associate IT Helpdesk in Kochi. To know exact salary insights, login to view.

What are the top skills required to work as a Associate IT Helpdesk at Sutherland Global Services?

Administration, Communication Skills, Talent Acquisition, Recruitment and Customer Service are some of the popular skills required to work as a Associate IT Helpdesk at Sutherland Global Services Kochi.

What is the estimated take home salary of a Associate IT Helpdesk at Sutherland Global Services in Kochi?

The estimated take-home salary of a Associate IT Helpdesk at Sutherland Global Services ranges between ₹23,179 per month to ₹24,645 per month in Kochi. The take-home salary calculation is based on the average Sutherland Global Services Associate IT Helpdesk salary in India which ranges between ₹2.1 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Associate IT Helpdesk at Sutherland Global Services in Kochi?

According to AmbitionBox, 67% of the Sutherland Global Services Associate IT Helpdesks in Kochi reported a notice period of 2 Months, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Sutherland Global Services Associate IT Helpdesk Salaries in Kochi

Sutherland Global Services Associate IT Helpdesk salary in Kochi ranges between ₹2.1 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.