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Suma Soft Customer Care Executive salaries in Pune (Updated 2025)

Annual salary range
0 - 5 years exp.
₹1 Lakh - ₹3.2 Lakhs
Salary of majority employees
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14% less than the average Customer Care Executive Salary in IT Services & Consulting Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
0 - 5 years exp. (30 salaries)
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₹1.2 L/yr - ₹3 L/yr

Sales & Business Development
Customer Care Executive Salary
0 - 5 years exp. (22 salaries)
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₹1 L/yr - ₹3 L/yr

Finance & Accounting
Customer Care Executive Salary
0 - 4 years exp. (5 salaries)
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₹1.4 L/yr - ₹2.2 L/yr

Engineering - Software & QA
Customer Care Executive Salary
0 - 3 years exp. (4 salaries)
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₹1.2 L/yr - ₹2.2 L/yr

BFSI, Investments & Trading
Customer Care Executive Salary
0 - 1 year exp. (3 salaries)
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₹1.5 L/yr - ₹2.4 L/yr

View all

Last Updated: 22 Mar 2025

Companies similar to Suma Soft for Customer Care Executive in Pune

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Suma Soft Customer Care Executive Salary

0 - 5 years exp. (86 salaries)

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₹1 L/yr - ₹3.2 L/yr

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₹1.4 L/yr - ₹4.5 L/yr

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₹0.5 L/yr - ₹5 L/yr

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Tech Mahindra Customer Care Executive Salary

0 - 6 years exp. (322 salaries)

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₹1 L/yr - ₹5.5 L/yr

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4 job openings
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₹1.1 L/yr - ₹5.2 L/yr

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EXL Service Customer Care Executive Salary

0 - 8 years exp. (130 salaries)

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₹1.3 L/yr - ₹4.5 L/yr

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Customer Care Executive salary at Suma Soft ranges between ₹1 Lakh to ₹3.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 86 latest salaries received from various employees of Suma Soft.

Latest annual salaries shared by Suma Soft Customer Care Executive in Pune

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Experience wise Suma Soft Customer Care Executive salaries in Pune

Last Updated: 22 Mar 2025

Experience Avg Annual Salary
Fresher  (21 salaries)

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₹1 L/yr - ₹2.5 L/yr
1 year  (30 salaries)

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₹1.1 L/yr - ₹3 L/yr
2 years  (11 salaries)

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₹1.4 L/yr - ₹2.8 L/yr
3 years  (13 salaries)

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₹1.5 L/yr - ₹3.2 L/yr
4 years  (5 salaries)

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₹1.8 L/yr - ₹3.2 L/yr
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Similar Designation salaries in Suma Soft

Sales Executive Salary
(63 salaries)
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₹1.35 L/yr - ₹3.6 L/yr
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₹1 L/yr - ₹3.8 L/yr
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₹1.55 L/yr - ₹2.4 L/yr
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₹1.2 L/yr - ₹3 L/yr
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₹1.45 L/yr - ₹2.5 L/yr
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₹2 L/yr - ₹4.4 L/yr
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₹1.8 L/yr - ₹5.1 L/yr
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₹2.5 L/yr - ₹3.3 L/yr

Top skills at Suma Soft for Customer Care Executive

customer care Sales Telecalling blended process voice process Email Support Outbound Sales Customer Service Domestic BPO Bpo Voice Bpo Sales

Salary related reviews for Suma Soft

2.5

Rated by 23 employees for salary & benefits

Finance & Accounting Department

4.0
  •  posted on 26 Mar 2021

4.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary and bonus every year.

read more
  • Salary - Good
  • +6 more

Dislikes

Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

read more

Call Center Department

5.0
  •  posted on 07 Oct 2020

1.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Skill development - Excellent
  • +1 more

Dislikes

There is a not of politics and the management address our issues. Salary is decent but career growth is slow. On the job training is given to new joinees.

read more
  • Salary - Bad
  • +4 more

Other Department

1.0
  •  posted on 20 Apr 2022

1.0
 for  Salary and Benefits

Likes

Nothing Only good for freshers

Dislikes

Salary is the biggest problem in this company Salary is over low i mean i have never seen any international process pays such a low salary which is even less than a security guard of that company No sick leaves No medical leaves provided still deductions are done even after showing medical certificate Planned leaves are minimal And one thing we all are fed up are Lack of hiring We had to work atleast an hour daily because of this and we are not payed a single rupee (overtime) If any employee is not available for 1 day then his pending work will be distributed to his colleagues no extra pay for that Target oriented on a daily basis that we have to complete a particular amount of cases on a daily basis which is very tiring and this comes under daily audit and it affects the performance. It is next to impossible to maintain performance on a daily basis overburden of work affects mentally and physically Body still feels fatigue even after having a good sleep of 7-8 hours Work from home scenario Company not even a laptop and I had to fix my own laptop with my own expenses and monthly paying broadband connection bill company never given any extra pay to any emoloyee salary which is already low The team leader try to deduct salary for no reason even they evaluate with some out of the box way which I don't know how but they deduct atleast 700-800 /- monthly which is a loss and a tight slap to the employee even working so hard

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  • Salary - Bad
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 19 Mar 2025

2.0
 for  Salary and Benefits

Likes

I hardly remember any like about this organization.

Dislikes

...nvironment is strict and salary or bonuses(hike) we need to ask again and again. Lastly salary deduction without any reason.

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  • Salary - Poor
  • +6 more

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 24 Oct 2024

1.0
 for  Salary and Benefits

Likes

Rude behaviour of manager , very worst environment, salary is low , cutting money every wrong step 60rs , very bad experience at this company

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Dislikes

Rude behaviour of manger at suma center 2nd floor 8-5am manager behaviour is very rude he never respect about employees , worst company don't go for walkin nd don't do job at here no any extra allowance no Holidays very worst experience

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Suma Soft Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Suma Soft in Pune?
The average salary of a Customer Care Executive at Suma Soft in Pune typically ranges from ₹1.0 Lakhs to ₹3.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Executive in Pune at Suma Soft earn more than ₹2.8 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Customer Care Executive Salaries at Suma Soft can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ Suma Soft employees in India.
What is the estimated take home salary of a Customer Care Executive at Suma Soft in Pune?
The estimated take-home salary of a Customer Care Executive at Suma Soft in Pune typically ranges from ₹15,300 to ₹16,893 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of Suma Soft. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at Suma Soft in Pune?
To be a Customer Care Executive at Suma Soft in Pune, the key skills required include:

  • - customer care
  • - Sales
  • - Telecalling
  • - blended process
  • - voice process

These skills are highly valued at Suma Soft and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Suma Soft for Customer Care Executive in India?
Tech Mahindra ₹1.0 Lakhs to ₹5.5 Lakhs per year
Exela Technologies ₹1.4 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation ₹1.1 Lakhs to ₹5.2 Lakhs per year
EXL Service ₹1.3 Lakhs to ₹4.5 Lakhs per year
Conneqt Business Solutions ₹0.5 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Suma Soft, depending on the role and experience level.
How the salary growth look like for a Customer Care Executive at Suma Soft in Pune?
The salary growth for a Customer Care Executive at Suma Soft in Pune depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Pune can expect the following growth trajectory at Suma Soft:

Experience Average Salary Range
Fresher ₹1.0 Lakhs to ₹2.5 Lakhs per year
1 year ₹1.1 Lakhs to ₹3.0 Lakhs per year
2 years ₹1.4 Lakhs to ₹2.8 Lakhs per year
3 years ₹1.5 Lakhs to ₹3.2 Lakhs per year
and so on.

Tell us how to improve this page.

Suma Soft Customer Care Executive salary in Pune ranges between ₹1 Lakh to ₹3.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 86 Suma Soft latest salaries received from various employees of Suma Soft.