Suma Soft Senior Customer Service Executive salaries in India (Updated 2025)

Likes

Nothing Only good for freshers

Dislikes

Salary is the biggest problem in this company Salary is over low i mean i have never seen any international process pays such a low salary which is even less than a security guard of that company No sick leaves No medical leaves provided still deductions are done even after showing medical certificate Planned leaves are minimal And one thing we all are fed up are Lack of hiring We had to work atleast an hour daily because of this and we are not payed a single rupee (overtime) If any employee is not available for 1 day then his pending work will be distributed to his colleagues no extra pay for that Target oriented on a daily basis that we have to complete a particular amount of cases on a daily basis which is very tiring and this comes under daily audit and it affects the performance. It is next to impossible to maintain performance on a daily basis overburden of work affects mentally and physically Body still feels fatigue even after having a good sleep of 7-8 hours Work from home scenario Company not even a laptop and I had to fix my own laptop with my own expenses and monthly paying broadband connection bill company never given any extra pay to any emoloyee salary which is already low The team leader try to deduct salary for no reason even they evaluate with some out of the box way which I don't know how but they deduct atleast 700-800 /- monthly which is a loss and a tight slap to the employee even working so hard

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary and bonus every year.

Dislikes

Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a not of politics and the management address our issues. Salary is decent but career growth is slow. On the job training is given to new joinees.

Likes

Rude behaviour of manager , very worst environment, salary is low , cutting money every wrong step 60rs , very bad experience at this company

Dislikes

Rude behaviour of manger at suma center 2nd floor 8-5am manager behaviour is very rude he never respect about employees , worst company don't go for walkin nd don't do job at here no any extra allowance no Holidays very worst experience

Likes

There I nothing to like about this company.

Dislikes

... bad experience. I left company in very short time. Fraud work was going there. Employee who is not working there that employee ID was still active and they are taking salary of that employee from the client and giving less salary to new comers