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Startek

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3.2

based on 7.2k Reviews

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Pune
Customer Success, Service & Operations

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Startek Customer Success, Service & Operations Department Salaries in Pune

based on 333 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 5 years exp. · Pune (40 salaries)
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₹1.1 L/yr - ₹3.6 L/yr

Operations Executive

0 - 6 years exp. · Pune (38 salaries)
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₹1.6 L/yr - ₹4 L/yr

13 job openings

Team Lead

2 - 10 years exp. · Pune (30 salaries)
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₹2 L/yr - ₹6.2 L/yr

1 job opening

Customer Service Executive

0 - 5 years exp. · Pune (28 salaries)
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₹0.8 L/yr - ₹3.4 L/yr

Starting your career? Discover Startek fresher salaries in India

Team Lead Operations

3 - 10 years exp. · Pune (14 salaries)
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₹2.7 L/yr - ₹5.2 L/yr

2 job openings

Senior Executive Operations

0 - 6 years exp. · Pune (9 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

3 job openings

Executive Operations Executive

0 - 3 years exp. · Pune (7 salaries)
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₹1.6 L/yr - ₹2.3 L/yr

Customer Service Associate

0 - 3 years exp. · Pune (6 salaries)
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₹1.7 L/yr - ₹2.9 L/yr

Senior Customer Service Executive

1 - 4 years exp. · Pune (6 salaries)
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₹2.6 L/yr - ₹3.5 L/yr

Back Office Executive

1 - 3 years exp. · Pune (5 salaries)
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₹2.2 L/yr - ₹3 L/yr

1 job opening

Operations Manager

8 - 12 years exp. · Pune (4 salaries)
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₹8.5 L/yr - ₹11 L/yr

Assistant Manager Trainee

8 - 10 years exp. · Pune (4 salaries)
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₹4.2 L/yr - ₹5.2 L/yr

VRM

5 - 7 years exp. · Pune (3 salaries)
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₹2.1 L/yr - ₹2.6 L/yr

MIS Executive

2 - 4 years exp. · Pune (3 salaries)
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₹2.3 L/yr - ₹3 L/yr

Executive Assistant

1 - 3 years exp. · Pune (3 salaries)
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₹2.2 L/yr - ₹3 L/yr

Claims Associate

1 - 10 years exp. · Pune (3 salaries)
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₹2.8 L/yr - ₹2.8 L/yr

Agent

0 - 2 years exp. · Pune (3 salaries)
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₹1.5 L/yr - ₹2.3 L/yr

Senior Associate

2 - 5 years exp. · Pune (3 salaries)
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₹2.2 L/yr - ₹3.6 L/yr

Process Owner

8 - 14 years exp. · Pune (3 salaries)
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₹4.6 L/yr - ₹7.6 L/yr

Assistant Manager Operations

8 - 12 years exp. · Pune (3 salaries)
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₹4.5 L/yr - ₹7.6 L/yr

Last Updated: 16 Jan, 2025

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Salary Discussions, Hike & Promotions
1w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for Startek

3.1

Rated by 90 employees for salary & benefits

Team Lead Operations in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 02 Mar 2022
2.0
 for  Salary and Benefits

Likes

1. Work from home option available when need be.

Dislikes

...ll levels 4. Long working HRS. 5.No Paternity Benefits or Maternity benefits. 6. No Perks and benefits, what ever an employee gets is just salary. 7. No appraisal for agents level population only lead and above. 8. Max appraisals hike for top rating varies from 3~6% PA only . 9. No Infrastructure or reimbursement provided in WFM model. 10. No Transportation for associate or at any level. 11. Cafeteria and food needs major Revamp. 12. Unclean Washrooms feels like public toilet. 13. Leadership lacks vision and goals to drive their people towards achieving it. 14. Dynamic changes take place without discussions and heads-up however expected to drive it without proper guidance or glidepath to drive the changes. 15. Very High Agent level salary deductions happen due to short login HRs which is captured incorrectly by system. 16. Agent OTs and dues delayed due to long payout process. 17. Quite Outdated processes and systems in place for employees including HR Portals.

read more
  • Salary - Poor
    +5 more

Customer Care Executive in Pune

Customer Success, Service & Operations Department

3.0
  •  posted on 06 May 2019
1.0
 for  Salary and Benefits

Likes

Only Job secure compair other companies.Salary on time

Dislikes

New Agent's training not payments & Training & certification after offer letter joining date & payments start & career growth not urgent compair others company's. Salary very less & agent Post not appraisal. Male evening & night shifts but not travel drop & allowns. Agent level politics more. Payment very less & Agent level not appraisal so not work life balance

read more
  • Salary - Bad
    +4 more

Assistant Manager in Pune

Customer Success, Service & Operations Department

4.0
  •  posted on 12 Jul 2018
3.0
 for  Salary and Benefits

Likes

The Company is Open to innovation and readily adopts latest technology. I love that fact that i am part of a team has a global client base.I also like the employee re-hire policy here.

read more
  • Job security - Good

Dislikes

Compensation is decent but growth is slow.Some times i have to work 14-16 hours.

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Operations Executive in Lucknow

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Dec 2024
1.0
 for  Salary and Benefits

Likes

Salary on time is the only benefit

Dislikes

Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company

read more
  • Salary - Bad
    +5 more

Team Lead in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 31 Aug 2024
5.0
 for  Salary and Benefits

Likes

Salary on time Good communication with AM Supportive AM

  • Salary - Excellent
    +3 more

Dislikes

Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs

read more
  • Promotions - Poor
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Startek interview questions by designations

Customer Care Executive (39)Customer Service Executive (36)Operations Executive (32)Customer Support Executive (27)
View all 414 interview experiences

Know more about Startek Pune

More about working at Startek

Startek Salary FAQs

How much does Startek pay per year?
The average Startek salary ranges from approximately ₹0.1 Lakh to ₹0.2 Lakh per year for a Safety Officer and ₹27 Lakhs to ₹94 Lakhs per year for a Vice President. Salary estimates are based on 333 Startek salaries received from various employees of Startek. Startek employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Startek?
The highest-paying job at Startek is a Vice President with a salary of ₹27 Lakhs to ₹94 Lakhs per year. The top 10% of employees earn more than ₹4.98 lakhs per year. The top 1% earn more than a whopping ₹19.64 lakhs per year.
What is the minimum salary in Startek?
Minimum salary at Startek depends on the role you are applying for. For Customer Care Executive the minimum salary is ₹0.5 Lakh to ₹5 Lakhs per year, and for Customer Service Executive the minimum salary is ₹0.8 Lakh to ₹5 Lakhs per year and so on.
What is the salary package for freshers in Startek?
The average salary at Startek for freshers varies from ₹0.6 Lakh to ₹2.9 Lakhs per year for C.S.A and ₹2.5 Lakhs to ₹4.8 Lakhs per year for Key Account Manager.
What is the notice period at Startek in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 54% of the Startek employees in Customer Success, Service & Operations Department in Pune reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 213 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Startek , Pune is INRunlock blur . Salary estimates are based on 333 Startek latest salaries received from various employees of Startek.

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