Startek Customer Success Manager salaries in India

Likes

Salary on time Good communication with AM Supportive AM

Dislikes

Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

Nothing, absolutely nothing

Dislikes

...oes to the office to have fun, for fooling around and for shouting here & there. No transparency about leaves, salary structure, attendance. It is not #starteklife. It is #toxiclife

Likes

...rty politics. Managers are liars and peddlers of favouritism and dirty politics. Salary deductions always to the point that so many batch mates had to abscond. No job security if someone dislikes you in the management they could simply take a call that you took in which you accidentally made mistake and can fire you on that basis in half an hour.

Dislikes

False salary deductions, in the name of short login even when you give your entire 8 hours daily. Not even once my entire salary got credited, unnecessary deductions. Everyone is a liar here. According to constitution, in overtime you get paid double the amount of basic pay per hour. I never got that on the top of that they lied about incentive programs, so many agents did their best to get incentives and at the last, all the managers divided that amount in them selves ( a conversation I heard in the cabin). So much politics in the time of promotion.

Likes

After 2.5 years they promoted me as a team leader

Dislikes

...promoted me as a team leader, but they couldn't provide the documented mail .... I'm working as a team leader but taking a salary of a L1 agent and the main thing is I'm a team leader but my team members are getting more salary then me 🙂