Standard Chartered Service Desk Manager salaries in India

Likes

...ry day different shift. High pressure work environment due to high of attrition. Very poor salary and increment.

Dislikes

Worst place to work, poor salary with high politics. Entire hierarchy from top to bottom are double standard at standard chartered. Nothing to like as work balance is worst shifta are keep changing. Every day some or the other leave the organisation hence there is always openings. High attrition and high pressure at work with minimum salary. I give 1* for this worst place. Please think twice before join here.

Likes

Job security Bangalore office is good

Dislikes

1.There is no work life balance 2.Bull work 3.Under Market salary 4.There is no fun activity 5.there will be a stretch/extended support without any pay.. Eg: i will login by 12pm and will logout by 2am.. Started like this after covid and till 2023 feb it is happening 6.short of resource and managing with few staffs 7.Poor retention policy on experienced staff

Likes

That they are a big brand globally and the compensation they provide is the best in the industry.

Dislikes

There are a pot of things but an important one would be that your line manager holds the key to your life and there is no way you can cross them and raise issues with them to any other person in organisation. Very linear and traditional hierarchy structure, for others do have a look at my rating parameters.

Likes

Job security could be one

Dislikes

...lved at al from the 80s ..you are expected not to have a life outside of work. 2-though the pay is nominal..the kind of work is taxing.. most probably around 11 to 13 hours of work per day 3-the management is keen in listening.however you cannot bring changes to these kind worst work culture in the company because it's happening with the knowledge of top level management and they close their eyes ..why ?? They just want the work to get done. 4- The KT (Knowledge Transfer) is an absolute joke .. why? The training is on the job .. however nothing is documented! There is nothing to refer for the operational process that will help someone new to the process to understand how to apply the theory into practice. .whatever name sake training provided is not enough for you to perform.. however youll be judged from day one .you are required to beg for info or training and the other person or trainer with good knowledge however has no time to train because he is burdened with all the work and will start scolding and yelling at you for asking for doubts..your confidence level is gone there itself..and people think it's normal here ! That's the level of audacity they carry 3.even in this covid situation there is no insurance.. Now it's just my experience and my friends..this is not intended to defame the company or any individual.

Likes

1) Based on your team and position in the company, your work-life balance can vary. But in general it is good. You don't get pressured much because it is an insourcing firm and your clients are your internal stakeholders. 2) The outlook of the Group Management is Fabulous. They are pulling the right strings at the right time and set ambitious yet achievable goals. But they don't transcend down to the lower rungs of the pyramid. It gets blocked by the fatty middle management layer and they are more of projections than actual actions. The Group is often blinded by the what happens in the upper layers of the pyramid. 3) The strides it made during the past 4 years, slow but there is progress without stagnation at least is some departments of the bank.

Dislikes

...adder or get promoted as they value your longevity more than your performance. 4) Salary is absolutely not competitive. It is like India is - The rich get richer and the poor get poorer. If you do a comparison you don't even fall in the market median bracket which is pathetic. They milk on people's ignorance on their market worth and value. 5) The external perspective of SCB GBS is not that great in India Chennai/Bangalore. Therefore when you want to look out, you rarely get calls from other players in the same sector. Maximum it would be Citi, HSBC, SG. This might not be true for SCB Singapore. 6) Senior folks have established their comfort couches in the company and it makes it difficult for talented junior folks to climb up.