SoftAge Information Technology Customer Service Manager salaries in India

Likes

Bad staff

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. Three is a bond of 2 years before which you cannot resign on the job training is not given to new joiners.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

terrible experience, I wouldn't say I like anything about the company.

Dislikes

everything like they deduct salary every month, they are like utho or ghar jao without giving any prior notice. poor management they do nothing for their employees, no facilities provided by the management, and if you are sick they terminate you within a minute. Gurugram Phas-4 office culture is very toxic, They shift twice and thrice a day from an old building to a new building, and evenings they are like terminated employees because employees have not completed any task today. This company is jok... they play a human emotion that shit nothing else. Most of the employees are hospitalized because of toxic cultures including m. The funniest thing about the company is you serve PIP and notice period together after 3 months when your probation period is over. According to HR, more than 200 people are doing nothing in the office and they terminated all 200 employees within a month.

Likes

Colleagues are good.

Dislikes

...e is even in this company and in this position because she is the CEO's fiancée. And don't even get me started on the salary - they never pay the full amount they promise in the offer letter. The pay you less, and if you dare ask about it, the management doesn't even respond properly - they just tell you to leave because that missing money is probably lining the pockets of those thief hiring managers. The owners of this company are Muslims and I felt like they discriminate against non-Muslims. When I was there, it was painfully obvious that they only appreciated their own and ignored everyone else. They celebrate their festivals to the fullest, while showing blatant disrespect for others. For instance, they totally disrespected Diwali. They treated it like an afterthought, organizing it poorly and making it clear they didn't care. The gifts they gave were trash and completely inappropriate. Honestly f*ck all of them.

Likes

i am like to working softage information technology but i am change this company because i am large package to working any company...

Dislikes

my career is stronge so i can any interview so i like to any company if package is good so i am hard working any company if package is good...