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Smart Call Center Solutions

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3.3

based on 116 Reviews

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Kolkata
Customer Success, Service & Operations

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Smart Call Center Solutions Customer Success, Service & Operations Department Salaries in Kolkata

based on 75 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 6 years exp. · Kolkata (11 salaries)
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₹1.1 L/yr - ₹2.1 L/yr

3 job openings

Customer Service Executive

1 - 2 years exp. · Kolkata (7 salaries)
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₹1.2 L/yr - ₹2.3 L/yr

Senior Customer Service Executive

4 - 12 years exp. · Kolkata (6 salaries)
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₹1.6 L/yr - ₹3 L/yr

Customer Support Executive

1 - 2 years exp. · Kolkata (5 salaries)
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₹1.4 L/yr - ₹2.4 L/yr

4 job openings
Starting your career? Discover Smart Call Center Solutions fresher salaries in India

Processing Manager

6 - 9 years exp. · Kolkata (4 salaries)
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₹2.6 L/yr - ₹3.6 L/yr

Customer Sales Executive

0 - 2 years exp. · Kolkata (3 salaries)
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₹2.2 L/yr - ₹2.4 L/yr

Sales Executive

0 - 2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.8 L/yr

HR Recruiter

0 - 1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.6 L/yr

Technical Support Executive

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Team Lead

3 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Senior Quality Analyst

11 - 13 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Customer Service Associate

0 - 2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Customer Care Executive Trainee

0 - 1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

CSR

1 - 2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Team Manager

8 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Sales Manager

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.2 L/yr

Technical Support Associate

Fresher · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Executive Assistant

13 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Project Coordinator

10 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Senior Operations Manager

15 years exp. · Kolkata (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Last Updated: 17 Dec, 2024

Top trending discussions

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Salary Discussions, Hike & Promotions
1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Smart Call Center Solutions

2.6

Rated by 23 employees for salary & benefits

Sr.CCE in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Jul 2023
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...glish. Pressurize the employees unnecessarily, cracks silly jokes. He is a fool. Salary structure is worst than a grocery shop. overall a worst company.. NEVER EVER work in this company.

read more

Opener in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 30 Jun 2023
1.0
 for  Salary and Benefits

Dislikes

Cheats employees of their salary. During the interview they will commit some figures. But in hand u will never get the amount u were promised. If u HaVe full attendence then only u will get the full amount . If u HV taken a days leave Rs. 500 is deducted, which u HV never been told apart from other deduction during the interview. The working environment is also not so good. No pickup no drop facility. Salary is really very low standard. Every day employees leave the organisation due to various problems they face. Apart from tea and coffee nothing is available in the cafeteria. Vehicle Parking facility is also not available. No increment in salary even if u r good in ur work. Total waste of time, energy, and talent. Those who are thinking of joining this organisation please rethink about it and don't waste ur precious time on this organisation. There are lot other good organisations where u can apply.

read more

HR Executive Recruiter in Shakespeare Sarani

Full Time

 · 

Human Resources Department

3.0
  •  posted on 25 Oct 2023
1.0
 for  Salary and Benefits

Likes

The work life balance is a great positive The management is not toobad

Dislikes

Salary is too low Satisfaction is nominal No scope of promotionsor appraisal in future Not for someone who is looking for a longterm job but good for freshers learn what you need and leave

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Customer Support Executive in Shakespeare Sarani, Beside BK Market

Full Time

 · 

Customer Support Service Department

1.0
  •  posted on 29 Nov 2022
1.0
 for  Salary and Benefits

Likes

There's nothing to like about this company.

Dislikes

If I'll start, it will never end. They don't pay you on time and deduct your money for no reason. There's no promotion here. Please don't believe the good reviews about this company as it is all written by the employees because they were given money for that too.

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Customer Sales Executive in Maidan, Shakespeare's Sarani. Nearest Metro Maidan. Near Exide More. Was

Other Department

4.0
  •  posted on 20 Oct 2022
3.0
 for  Salary and Benefits

Likes

The trainer Jim anand help me a lot. And also my manager Kevin jha, really helpful. For night shift they provide tea coffee as well. If you are a fresher it will be the best place to learn.

read more

Dislikes

The only thing is there to dislike is the salary system. And the incentives was too low. But the weekly spiff was average.

read more
see more salary related reviews

Smart Call Center Solutions interview questions by designations

Customer Care Executive (6)Customer Service Associate (Csa) (1)Nurse (1)Telecaller (1)
View all 18 interview experiences

Know more about Smart Call Center Solutions Kolkata

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Smart Call Center Solutions Salary FAQs

How much does Smart Call Center Solutions pay per year?
The average Smart Call Center Solutions salary ranges from approximately ₹0.6 Lakh to ₹2.2 Lakhs per year for a Cce Executive and ₹2.4 Lakhs to ₹4.5 Lakhs per year for a Team Manager. Salary estimates are based on 75 Smart Call Center Solutions salaries received from various employees of Smart Call Center Solutions. Smart Call Center Solutions employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in Smart Call Center Solutions?
The highest-paying job at Smart Call Center Solutions is a Team Manager with a salary of ₹2.4 Lakhs to ₹4.5 Lakhs per year. The top 10% of employees earn more than ₹3.51 lakhs per year. The top 1% earn more than a whopping ₹12.16 lakhs per year.
What is the minimum salary in Smart Call Center Solutions?
Minimum salary at Smart Call Center Solutions depends on the role you are applying for. For HR Recruiter the minimum salary is ₹1 Lakh to ₹1.8 Lakh per year, and for CCE the minimum salary is ₹1 Lakh to ₹1.8 Lakh per year and so on.
What is the salary package for freshers in Smart Call Center Solutions?
The average salary at Smart Call Center Solutions for freshers varies from ₹0.4 Lakh to ₹1.8 Lakh per year for HR Recruiter and ₹1.2 Lakh to ₹1.9 Lakh per year for Sales Executive.
What is the notice period at Smart Call Center Solutions in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 51% of the Smart Call Center Solutions employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 42% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 55 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Smart Call Center Solutions , Kolkata is INRunlock blur . Salary estimates are based on 75 Smart Call Center Solutions latest salaries received from various employees of Smart Call Center Solutions.

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